Building H1, No. 606 Xijin West Road, Qilihe District, Lanzhou, Gansu, ChinaVisa hotellinformation
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Gästrecensioner
9.7/10
Excellent
1674 recension
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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Alla recensioner(1674)
Positiva recensioner(1658)
Recensioner med foton/video(636)
Elegant miljö(259)
Vänlig personal i receptionen(142)
Lätt att ta sig runt(111)
Utsökt frukost(96)
Snygg design(90)
Väl inredda(89)
Praktisk parkering(70)
Nära tunnelbana(16)
Negativa recensioner(16)
Anonym användare
Mysigt queensize-rum
Bodde på apr. 2025
Par
12 recension
7.5/10
Publicerades 6 maj 2025
The hotel is located right at the entrance of the old town, making it a very convenient location. It’s just a 5 to 10-minute walk to the subway station. The room was clean, but the breakfast is served in a separate building, and the staff there were not helpful at all. Overall, it’s still a good place to stay, especially with plenty of restaurants nearby.
Översätt
Svar från boendet: 【酒店免費提供茶吧區】尊敬的賓客:您好!對於給到您不愉快的入住體驗,小凡萬分抱歉,關於您説的早餐在另一棟,工作人員沒幫您及時刷卡是因為電梯一側有故障,已經上報工程人員報修,實在抱歉耽誤您的用餐時間,問題已即刻反饋各項相關部門知曉調查並嚴厲改善,杜絕此現象發生,期待您給小凡一個機會改變,小凡一定堅守初衷:“卓越服務,創造幸福”,為您提供舒適,温暖,有品,安心的家園體感,期待與您的再次相遇以及再次祝“旅途愉快”!
Tong Travel & Coffee
Mysigt queensize-rum
Bodde på mars 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 12 apr. 2025
We really enjoyed our stay here. The hotel is in a fantastic location - just a short walk to the old street with all its cool shops and cafes. Every morning we'd step outside and already be in the middle of the action.
The breakfast was good with lots of choices. The staff were super nice - always greeting us with smiles and happy to give recommendations.
Our room was clean and comfortable. Our kid's favorite part was the small playground just a 2-minute walk away - perfect for burning off energy.
Översätt
Svar från boendet: 尊敬的賓客,您好!【從您分享的照片和點評中我們能感受到您的愉快入住體驗。】對此,我們感到非常高興和欣慰。讓每一位來到【凡裏而美酒店】的客人感到賓至如歸是我們努力的方向。同時我們也希望在入住期間獲得的舒心能助力您,讓您的事業和生活都能順意。感謝您的分享,並期待我們的下次相見!祝好
Kevan Keegan
Courtyard Smart Room - Garden-View (Double Bed)
Bodde på feb. 2025
Ensamresenärer
11 recension
9.5/10
Otroligt
Publicerades 26 mars 2025
Only ten minutes walk from Mayan metro station and a ten minute ride to Lanzhou West rail station for airport and bullet trains. Plenty of restaurants and food trucks in a short stroll including excellent BBQ Uyghur food opposite. Room was great size and tastefully modern while lobby area stunningly tranquil and zen.
Hotel is practically brand new as is the immediate city district and a few snagging problems still exist. In my room the AC Couod not be operated so a window was always open. And the fancy electronic WC appeared to have no electric connections as module didn’t work. In hall outside room there was ongoing minor repair to the flooring.
Amazingly good value for money and high standard Bed and bathroom plus enormous TV all working 100%.
Översätt
6/7
Svar från boendet: 感謝您的細心點評!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以 您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位 酒店人送給您最真誠的禮物,關於空調由於酒店統一使用地暖,所以中央空調暫停使用,關於馬桶工作人員第一時間看了是正常的,您下次操作不了及時聯繫前台,我們工作人員會第一時間給您處理哦,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝
Gästanvändare
Silk Road Double Bed Room [65-inch TV With Projection + Smart Toilet]
Bodde på mars 2025
Par
5 recension
10.0/10
Enastående
Publicerades 7 apr. 2025
Very nice hotel, reasonably priced and with great service. In/on the edge of one of the old towns. They sent us a list of good food dishes to try and options for where to eat them. Highly recommend and will stay there again.
999
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在蘭州老街凡裏而美酒店感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!··酒店總經理
ChiaraNL
Courtyard Smart Room - Garden-View (Double Bed)
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 21 mars 2025
This was an amazing hotel, the hotel was in the old style town which was very fun (you can see my pictures of the old styled town) the hotel is stunning, classy and has a luxury vibe. The bed was amazing and the room was very big. Also the staff was great, epecially little Rui Rui, who worked at the reception. She helped us book a taxi for a small town which was a 4 hour drive, and quite unknown so she really did her best. She was kind, very helpful and kept in contact to check if we arrived safely 10/10 rating for this place
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing the [Lanzhou Laojie Fanli Meil Hotel]. We appreciate your recognition of the hotel's [location/environment]. The hotel is located in the beautiful [Lanzhou Laojie Scenic Area], offering breathtaking scenery all year round. Everything we do is to provide each guest with a unique vacation experience. Once again, thank you for your satisfaction and recognition of our hotel. We look forward to our next appointment with you. Hotel General Manager
Simone and Fabrizio
Mysigt queensize-rum
Bodde på juli 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 22 aug. 2024
This beautiful boutique was our little heaven and refuge for us during our roadtrip through China. What made our stay outstanding was the wonderful welcome and the invaluable help we got from Suzy, our English speaking host and one of the supervisors. Her English is amazing and she sorted out all our problems and fulfilled all our wishes we had. Rarely had such an excellent support , she made our stay in Lanzhou one we will remember 🙏
Apart from this the hotel is brand new, beautifully designed (we loved the smell in the lobby!!) and had really everything we needed (an amazing laundry room too !!). We stayed much longer than we intended. Thank you so much. Greetings from the “Italians” ;-))
Översätt
Svar från boendet: Dear guest: Hello! Dear gueststhank you very much forchoosing Xiaofan Home andleaving valuable comments.We are honored to get yourrecognition and praise! Xiaofanwill also make more efforts toimprove and improve, l hopeXiaofan can become the firstchoice for you and your familyand friends to travel, lookingforward to meeting you again!I wish you and your familyhealth, joy, good luck! Hote!general manager
Gästanvändare
Mysigt queensize-rum
Bodde på dec. 2024
Ensamresenärer
17 recension
10.0/10
Enastående
Publicerades 27 jan. 2025
The hotel itself is very well put together and great value for money. The location by the Old Street as well as close to the subway make it ideal for travelling and accessing the rest of the city.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇入住蘭州老街凡裏而美酒店,世界之大,在這裏遇見您是一種緣分,緣分之外能被您認可,那更是一種幸福,我們希望這份幸福不是飛蛾撲火,轉瞬即逝的,希望您一直支持我們,我們也能一直讓您滿意,在這裏我們期待您的下次光臨!祝您一切順利!~~酒店總經理
Seh Kiat
Mysigt queensize-rum
Bodde på nov. 2024
Ensamresenärer
23 recension
6.5/10
Publicerades 20 dec. 2024
Read my other review. Rebooked a Consecutive night stay only because I didn't want to busy myself changing hotel.
Nice hotel if you look pass the querks.
Breakfast and laundry is a trudge to its sister hotel through an open corridor that channels and accelerate the wind. Think cold winter morning and night.
Metal door handles on the outside of the entrance.
Room access card for the lift automatically lights up multiple floors. Try this when you get a top floor room.
Just to mention a few.
Front desk is peculiar. Friendly BUT!
They are not very knowledgeable about local information.
They request repeatedly for direct booking for subsequent night stays BUT they will only match the best price you can find online. What about my loyalty points and promo coupons?
They also pester for perfect reviews and ratings. But they will only give generic responses, albeit politely. Very system generated barely matching current AI tech.
Översätt
Svar från boendet: Dear Valued customer, Thank you for your feedback. We're sorry to hear about your experience and understand how these issues impacted your stay. Your concerns about the mental door handles are cold and Room access card is not work properly, Please accept our most sincere apology . and we will provide more detailed training to the receptionists ,We value your input and will strive to improve our facilities and services. We hope you'll give us another chance to provide you with a better experience in the future. Best regards, Paris (Ms) General manager
艾科
Courtyard Smart Room - Garden-View (Double Bed)
Bodde på okt. 2024
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 4 jan. 2025
A gem of place, good location and amazing room
Översätt
Svar från boendet: On the journey, there is always a warmth unexpectedly encountered, where satisfaction is just an expectation, and moving and surprise are the directions always sought. It is an honour to meet you and provide a comfortable and quiet stay for each and every one of our guests. Friendly and attentive service is the responsibility of all our employees, and we will always maintain a high level of enthusiasm and high standards of service to make your stay a great experience every time! I sincerely hope that each of your journeys will have a different kind of good memory, and my friends will be the guardians of your stay, and I hope that in the future you will continue to pay attention, witness our growth, and wish us a happy life and all the best!
Gästanvändare
Courtyard Smart Room - Garden-View (Double Bed)
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 5 feb. 2025
VERRY good and clean.
Översätt
Svar från boendet: 謝謝您的高度評價,您的滿意就是對我們最大的鼓勵,很榮幸我們的服務能得到您如此高的評價,我們將繼續維持這份熱情,真摯地為客人服務!期待您的再次光臨!
Gästanvändare
Courtyard Smart Room - Garden-View (Double Bed)
Bodde på dec. 2024
Familj
9 recension
10.0/10
Enastående
Publicerades 2 feb. 2025
GOOD,GOOD!
Översätt
Svar från boendet: 尊敬的賓客,您好!您的評價是對我們的鞭策和激勵。感謝您選擇蘭州老街凡裏而美酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!新年快樂哦
Gästanvändare
Silk Road Double Bed Room [65-inch TV With Projection + Smart Toilet]
Svar från boendet: 【酒店提供免費礦泉水】親,很高興您在我們這裏度過了一段舒心、滿意的入住之旅,感謝您對我們硬件設施及軟件服務的雙重認可及讚賞。不得不説,讀完您的入住分享,心裏彷彿喝了蜜似得甜。再次感謝您傳達給我們這份快樂,願幸福常伴您左右,也願我們的情誼很快迎來下一段美好篇章!--酒店總經理
Svar från boendet: 【酒店免費停車】尊敬的賓客:您好!將相遇變成美好的回憶,將努力變成真心的滿意,將誠意變成好評的鼓勵,是我們工作的最大意義。煙籠寒水月籠沙,夜宿星河夢也佳,希望我們專業的服務,貼心的關懷,真誠的微笑,能成為您旅途的美麗風景。願您的旅途一路坦途,願您的心情一路歡暢,願您的好夢一路延續。
Svar från boendet: 【酒店免費停車】非常感謝您的滿分點評!我們很榮幸您有這樣滿意的入住感受,幫助每一位有需要的賓客,實現旅途中的夢想,讓每一位住客的旅居生活更為精彩浪漫是我們的目標,我們一定會不斷努力提高服務品質和旅居環境,爭取為每一位賓客提供更加優質、貼心的服務。誠邀您的再次光臨哦!~酒店總經理