Dusit Thani Mactan Cebu Resort

Outstanding Service & Staff, very nice lobby, pool and restaurants. The beach is impossible to visit without beach or dive shoes because it's not a sand beach but small, sharp stones beach. The view and maintenance of this beach is stunning. Our room was ok & clean but musty. Our biggest disappointment was at the restaurant. First, we ordered the Poseidon Platter (2700php).. Not available today, sir. Then we ordered each the Sea Bass dish (1500php).... Not available today, sir. Ended up eating burgers. Conclusion: I enjoyed my stay, loved the view and pool, and enjoyed the food i was served, but at the current price of a stay in this hotel, I expected more.

Super nice hotel , delicious foods, beach & pool are clean and safety , staff are friendly i want come again😍😍😍❤️❤️❤️

I’ve stayed in many five-star hotels around Lapu-Lapu, and unfortunately, this property falls short of that standard. The room was relatively small and underwhelming, especially considering the nightly rate of $280 (around 15,500 pesos). Overall, the resort doesn’t compare favorably to its competitors in the area. Upon arrival, we headed to the pool and asked for towels, only to be told to come back in 30 minutes as they were still drying, not the kind of service you expect from a high-end resort. There were also no poolside activities or amenities for children, making it less suitable for families. If you want to use the children’s play area, there’s an extra charge of 300 pesos per child per hour, and you have to walk all the way back to the check-in counter to pay. Frankly, that felt like a rip-off. Safety-wise, be cautious walking around as there were small puddles on the floor, likely caused by condensation dripping from air-conditioning pipes above, an obvious slip hazard that should be addressed. Also, don't let your young kids near the elevator lobby windows. They are low level and open outwards.  The buffet breakfast was another letdown. The food was presented poorly, served lukewarm, and surprisingly lacked basic breakfast staples like sausage or bacon, something I’ve never encountered before in a hotel of this caliber. Even more concerning was the presence of pet dogs in the dining area during breakfast, which we found off-putting. While the sunset views are beautiful, they’re somewhat marred by the rusting ship hull of visible just offshore, a visual distraction that takes away from the otherwise scenic waterfront. On a brighter note, we had drinks and dinner at the sports bar twice, where the service was excellent and the food enjoyable. However, ordering would be more efficient if they adopted a QR code system instead of relying on guests to find a server. Overall, I wouldn’t stay here again. For better service, amenities, and overall experience, I’d recommend the Shangri-La or Sheraton, both of which offer a far superior pool, beach area, and level of hospitality. In fact I find Costabella Beach Resort much better services and amenities for a fraction of the price!

It was superb! Nice hotel and amenities. The problem going there is the road too narrow and not accessible for taxi and going to the mall. It's far but nice resort. The housekeeping are inefficient not giving us enough supply like toilet paper bottled water and coffee and cream.

Excellent service. Great food! We had a blast during our stay. Booked two deluxe ocean view rooms for our stay. What you see live, in person is greater than the pictures. The weather wasn’t that sunny on our stay but everything was still great! Would definitely book here again!

The breakfast is good the beach is good but the service can be improved especially the housekeeping