Amada104
5 februari 2024
I don't consider this property as a hotel, it is still a hostel! Worst customer service I've encountered! Very greedy! Doesn't clean good! Ive been to Europe and their hotel staffs are very good in cleaning when i request my room to be cleaned up. They clean your room really good. But this hostel, omg they only clean the bed that's it. That's why I've seen big roaches omg! Not only that, I never believed my father an 86 yo told me he got bitten by the mosquitoes because our family room was very close impossible to have mosquitoes until when I got bitten lot in my legs. I think it's because of POOR CLEANING HABITS of the their employees. And I'm with my parents my father is 86 yo and my mom 76 yo, the staffs saw us 3 coming back and forth inside and out of their hostel, but they never given us a senior citizen discount. It is a law in the Philippines to honor our senior citizens by giving them at least 20%, but this hostel is very greedy, very opposite of what they're trying to display in their lobby, a Santo Nino statue! What a hypocrite people! They should close their business if they operate their business like this. I am going to report this to the office of department of tourism and to Governor Gwen Garcia.
Översätt