Pacific Cebu Resort powered by Cocotel

This is our second time spending our staycation. What I loved about this place are the trees, pool and beach. The architectural landscape is so relaxing. There are lots of pools. The views are instagrammable everywhere. You can go outside anytime you want without worries of the UV sun rays because of the shades from trees. There are lots of staffs served our needs including the interns and they did it excellently and politely. I used to surprised my husband with a birthday cake in our breakfast buffet and the staffs accommodated my request to sing a "Happy birthday" song for him with a cake. To my gratefulness, we just took a little slice of a cake and gave the rest to the staffs. I went to many resorts in the Philippines and this is one of my favorite. I will definitely be back soon.

DO NOT STAY HERE! Hotel is next to a building site. You can hear loud construction noise EVERYWHERE in the resort so it is not a relaxing place to stay. I requested to move rooms as my room was right next to the construction site and the hotel wanted to charge more even though the whole hotel was unsatisfactory due to the noise. I cut my stay short due to this. Front desk staff had poor customer service. The hotel looks like prior to the construction it was very beautiful so it is a shame the noise completely ruins it. All the pools were very dirty too. Food is very overpriced and resort does not let you bring your own food or drinks in. Hotel is far from restaurants and shops too.

WOW! Rackie,the Front office manager was very hospitable,friendly and very welcoming to us as guests..Bilmor the bellman was| very helpful and Lovely, the OJT Reception was very accommodating.This place is a GEM. All the staff are very Welcoming, they make you feel at home away from home. EXCELLENT Service. Very Highly Recommended this place. The BEST place We ever stayed of all the Hotels and Resorts.

I highly recommend Pacific Cebu Resort

Staffs were very nice , and genuinely welcome us . A good morning and smiling made my days very pleasant. Thank you, especially to receptionists . Amber , Yvonne ,Kriczel, Mika and Adrian. Without forgetting, Bellmen 1.Ever 2.Riane 3.Ilde From Mike and Airish Thank you

A lot has changed since our 2020 visit at the start of pandemic outbreak. Some structures are taken down resulting to a more spacious looking resort. They need to improve breakfast from plated to buffet considering that the resort is fully booked. Resort can increase breakfast price from 400Php(plated) to 600Php (buffet) per person if needed. A very good breakfast with family is a must for a family outing and bonding where we can stay longer and share stories. Improve the communication between 3rd party booking site and hotel. We had some issues on number breakfast allocated which will surely affect mood and mind of vacationeers.