Occidental Las Palmas

We stayed for 7 nights and found the hotel more than adequate.The room layout was a bit strange with the huge bed making it very difficult to access the wardrobe.I had read other reviews about the leaking showers and sadly ours leaked and was causing the floor to lift.I imagine this is a design fault with the shower screens and doors.We reported it to reception and was told it had been fixed,no such luck.It is a shame because the leaks will cause a lot of damage if not fixed properly.Breakfast was very good with an excellent choice and dishes being replenished quickly.Generally staff were pleasant and helpful. The hotel lacks style and character but is well run and clean.The location is midway between the old city and the port and main seaside area,however which ever way you walk it will take 35-40 minutes.There is a bus stop just outside the hotel and the number 1 bus will take you either way if you don’t feel like a long walk. Overall the Hôtel catered for our needs and was fairly good value for money.

We stayed in the hotel for 7 nights, while visiting Las Palmas for a week. We chose it on the basis of recommendations/ratings. The bedroom was good, very comfortable super king sized bed (we requested an upgrade), clean and tidy. Very quiet, despite overlooking police station/main road. Bathroom is open plan into the bedroom which isn't for everyone (lack of privacy, especially with toilet). Also no bathroom fan. Shower water pressure wasn't great, also leaked and caused puddles, but this was largely fixed after we reported it (not fully fixed I should add, possibly a problem throughout the hotel?) Staff were friendly, particularly those on reception who also helped us with some inquiries around transport, restaurants, etc... Breakfast good, a wide range of foods and drinks including the chance to request something bespoke eg omelette. Skytop/rooftop bar wasn't open when we went (the space was, the bar itself wasn't) but you can take your own drinks up which is great. There was a salsa night one night, which was fantastic (didn't join in, but observed). I suspect they run a few events like this during the summer. The location was its only real downside for us, but you can't fault the hotel for that as we maybe just chose the wrong spot. To access decent restaurants / 'life', you either have to bus it or walk 20 mins in either direction. Ideally, we'd prefer to be maybe 10 mins walk to a busier spot. The port, which IS walkable, has some good restaurants but your best bet is to bus it to the old town (Vegueta) where there's much more life, and some truly beautiful buildings. Buses are very easy and reliable though, so a small complaint. Visited the aquarium too, highly recommend. And Maspalomas.

Exceptional staff along with a hotel that goes above and beyond made this a wonderful stay. Free drinks for Christmas and New Years along with Christmas Chocolates and a btl or wine for New Years showed me this hotel cares about its customers

Ideally located and easy to find. Efficient check in but on arrival discovered there was no bar and no food available. Only drinks from lobby and snacks from vending machine. Think this is somewhat more of an hotel for business rather than leisure. Reception was very helpful and professional and rooms were immaculate. There is however a rooftop bar but this only opens at weekends. Would certainly recommend without hesitation and good price point too.

A lot of noise from the nearby bars and an automatic light in the bathroom made sleeping difficult..

good location in the "middle" of everything. I mean within walking distance there is so much to see, Playa de Canteras, Marine , San Telmo with nice bars and restaurants. It is also easy to go this hotel by Taxi or by Global busses. Hotel has very nice breakfast with friendly and helpful staff at the breakfast room.