Exe Las Palmas

Hotellet är ganska bra beläget. Rätt frukost. Bra rum. Begränsade cafeteriantider.

Bra läge och bättre service, faciliteter som kan förbättras, bekväm säng och renlighet

Stayed one night when our flight was cancelled. Clean and comfortable. Reminds me of a premier inn but no kettle in room. Lovely strong shower. Beds comfy. Air con good. Staff friendly. Breakfast was good. Mini fridge but dont know prices. Didnt look at the rooftop pool.

Just back from a week's stay at this delightful hotel. Staff were tremendous especially the welcome you got each morning from Vanessa and the friendly/helpful service provided by Irene on reception (including booking a car hire). Hotel is perfectly located for the beach and of course their lovely roof terrace afternoon. Breakfast provided excellent choice with good quality fayre. All in all would happily return to this hotel. Many thanks Raymond

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

Nice hotel, spacious bed rooms with mini fridge. Clean and well presented throughout. Great breakfast buffet with hot and cold options. Kettles are free to borrow for the bedroom. Beds were comfortable and sockets were numerous. The location is great with a short stroll to the beach (200 yds). The bus station is near enough to walk to with cases to catch the airport bus. Bars and restaurants are plentiful in the immediate area. Tourist attractions are also close. Buses to travel to the old town stops 200 yds away and it’s cheap, regular and easy to use. Pay on the bus with a credit card. It is possible to explore further afield as public transport buses are available to travel all over the island. Our holiday was enhanced by advice and guidance from the hotel reception staff especially Mahy and Natalia. Their language skills enabled us to decide on where to go, how to get there and they gave us an insight into the local culture. They explained things to us that we didn’t understand. (English speakers were few and far between in resort. )Their help was invaluable and we were grateful for their time and patience. The hotel only has only Spanish speaking channels on TV . No BBC news, no subtitles, no World news or Euro sport. We were out most of the time so it wasn’t a major issue but it would have been nice for some downtime. The view from 505 was next doors living room so it felt intrusive if we had the blinds down. However this wouldn’t put me off booking this delightful hotel again.