StripViewSuites at Signature

房間很大 適合家庭出行 就是房間旁邊就是電梯 聲音比較吵。和管家聯繫也無法換房。早上要出發比較早又有車的話 有可能要去其他樓提車。

Our stay at the MGM Grand Signature Hotel was an absolute letdown. Hidden fees were relentless—never disclosed during booking. Fresh towels? Pay extra. Housekeeping? A ridiculous $115 for a full clean. Trash bags? Even those came with a fee. A baby crib cost $45 per night. The room was disgusting—moldy bathrooms, filthy carpets, and I found a tick that bit me, leaving blood on the pillow after I killed it. The TV was broken, and staff couldn’t fix it until the next day. Poor hygiene, terrible service, and zero transparency make this hotel a complete rip-off. Stay elsewhere.

I didn’t have hotel room service, I had to go through a different management team. Even for extra towels I had to pay $20. Requests for pillows and a fan, no go.

We had to clean room before we could stay. Dirty ,scratched furniture, hair on furniture. Refrigerator had broken shelves. My wife spent several hours cleaning. Couldn't sit on furniture so we bought plastic covers and lots of cleaning supplies. We have been coming to Las Vegas for 15 years and have never been so disappointed on our stay 😞

No contact with whomever managed the place. Couldn't get new bath towels, no coffee after the first day either. Trash bags did not fit the trash bin. Great location, amazing room but service was 1 star.

MGM Signature is one of favorite hotels to stay at in Vegas. I have stayed here plenty of times. I have booked with StripViewSuites at Signature before but this time they drop the ball. The main reason I like the MGM Signature is because of jetted hot tub. My jetted hot tub was broken and did not work. I had to called for maintenance to come and fix it. When me and my girlfriend wanted to used the hot tub at night we were so disappointed to find out it didn't work after filling the tub up with water. It was fixed but, we missed out on a night of jetted hot tub. They offer me a late checkout for the inconvenience , but that doesn't help when my flight is the early morning. They could have offer a credit for a future stay at the hotel instead. For future references someone should make sure that the jetted tubs are working properly in each room before placing guest in room that has unreliable equipment.