Conrad Las Vegas at Resorts World

The hotel check in gave us very good service. The service we received when going to one of the restaurants was so bad that we spent our time at different ****** properties in Las Vegas during our stay.

A very different Conrad standard I had in mind . Rooms are spacious , new . F&b - many outlets only a few are good . Food court ( 1/2 remain closed ) is a real let down . Pizza opposite red tail is good .. not sure if Zouk / Red tail were busy on Saturdays A signage displayed shuttle to airport / town but upon asking , Concerige says is only private and chargeable

The hotel is new and the room is spacious but the restroom already has mold around the shower and smell musty. Good thing is the room still is clean and smells good. We like that there are not a lot of people at the hotel but that also means not a lot of tables open to gamble and not a lot of food options. There seems to me a few restaurants but then when you ask for a seat, they will tell you that the entire empty section with open tables don’t have a server.  There is also a food court but it doesn’t open until after 11am and closes at 10pm.  The donuts are good

Great value even during peak season with big exhibition going on.

Modern beautiful hotel with large clean rooms. I didn’t use any amenities but there seem to be many. I would visit again.

As a Hilton Honors Reward member, I am appalled by my experience at Conrad Las Vegas. This hotel completely failed to meet the standards of respect and professionalism expected from a five-star property. During check-in, after waiting patiently in line for over an hour, a guest cut in front of me. When I respectfully raised this concern following an additional 10-minute wait, the receptionist, Jean-Michel Dinh, dismissed me with condescending and hostile remarks. He even laughed and mockingly told me there was no way I could raise the issue or file a complaint. When I politely took a picture of his name card for documentation, he escalated the situation unnecessarily by involving security. The security personnel used threatening and intimidating language, even attempting to deport me on baseless grounds, which they later abandoned when they found no fault on my part. This behavior made me feel unsafe and deeply disrespected. To make matters worse, I was assigned a low-floor room in an inconvenient area, which felt like retaliation for voicing my concerns. When I decided to leave the hotel due to the hostile environment, they failed to process my checkout properly, resulting in unwarranted charges. This hotel treats customers with arrogance and intimidation, not the courtesy expected from a luxury brand. With so many outstanding hotels in Las Vegas, why risk your stay at one that disregards its guests so blatantly? I am taking legal actions on Nevada Customer Affairs and small court claim currently. but the reply from Conrad Las Vegas is not helpful and behave equally unprofessional that try not to address the matter directly. As a loyal Hilton Honors member, I strongly advise avoiding this property. Hilton must address this serious failure to uphold its reputation.