Country Inn & Suites by Radisson, Richmond West at I-64, VA

Very nice

I always enjoy staying @ this hotel, however you have 1 very irritating lady at the front desk when I checked in on Sunday -- she asks and makes the dumbest statements

When we checked in at Thursday midnight, there were several individuals sitting around outside in the dark. The hotel was located behind other buildings that looked abandoned. Parking is a little tricky because not all of the spots are part of the hotel, which could lead to getting towed. All of this made the area feel unsafe. The first room we got smelled like smoke, lamps didn't work, phone didn't work, tub was missing a stopper, and no extra blankets for the sofa bed. We were moved to another identical room that didn't have all of these problems except for one lamp that flickered and still no extra blankets, along with empty body wash. At least the breakfast was pleasant, which was included with our stay. Good variety includes eggs, sausage, waffle maker, pastries, cereal, toast, fruits, coffee and juices. Comfortable eating area with plenty of seating.