Grand Times Hotel Laval - Centropolis

Lack of cleanliness of the room, toilet bowl stained and one of the night stand table with some sticky stuff and food crumbs all over. And that was a "VIP" room!

A very peculiar hotel, but a good stay I suppose! Credit card was authorized 5 days before arrival, which is fine, but not something I'm used to, usually the card is authorized the day of arrival, and no shows are billed to the credit card on file, I suspect the hotel has trust issues with credit cards not being valid! Do visit the front desk when checking out, perhaps it was bad luck, but I was charged someone else's breakfast, which was refunded! sadly my credit card now has nearly 600$ of various authorizations and refunds for a 1 night stay..... Otherwise clean hotel, nothing to complain about, the parking is awesome, and the ability to go from garage to floor is fantastic, staff are helpful and courteous.

It was quick check-in. My room was great, comfy bed and nice quiet air conditioning. Lots of indoor secure parking too. Thank you

Dusty room...no towels...no soap and shampo...worse experience ever. ungated parking and I was charged $17.00 for it...

The hotel is really nice and clean. The continental breakfast is minimal. Also seemed a little unusual to have to pay for parking when the surrounding area is not very busy and we parked outside. Front desk seemed a little unorganized and gave us an occupied room which we had to go back and switch out. Glad we didn’t walk into anything private.

Laval was grea! The We had a nice stay. Service was great and the room was spacious. The beds were too firm for us but ok for my daughter. The room was also too dark with blk ceilings, walls and curtains. The location was great for us.