Hampton Inn Latrobe

It was a great experience. The place was clean and up to date. The staff was lovely. Breakfast was good and they offered a bunch of complimentary things. Also good coffee.

We stayed for 5 days. Placed in a room next to Rt 30. VERY NOISY. Could hear the woman next door when her phone rang and her conversation. During our stay we Never had the room cleaned or even trash emptied. When we checked in the registration employee stated our room would be cleaned every 2 days-Tuesday would be cleaning day. Upon our return Tuesday evening our room had not been serviced I called the Front Desk and informed them of the lack of service. They brought up some towels and noted the need for servicing the room. Upon our return Wednesday evening NO SERVICE! Our tiny trash cars were overflowing and we were out of toilet paper. I returned to the front desk and stated the problem of no room cleaning service AGAIN. They handed me a roll of toilet paper and stated it would be checked out. We have never had such poor service at a Hampton Inn Won’t be patronizing HI or Hilton again.

In the morning about 6am when people started taking showers, the the water lines screamed for the duration. Unable to sleep as a result. Requested late checkout, told my request was denied. Front desk clerk very rude. Requesting redress.