Hotel Playa de Laxe

Hotel acogedor, muy limpio y ordenado. El personal muy atento. Fácil de aparcar y está pegado al mar. Muy recomendable

I stayed at this hotel with my family several years ago and was very happy with my stay , good enough to book a second visit on my own for 2 weeks earlier this month I have family that live in Laxe On my 10th night I awoke in the early hours of the morning with a strange smell in the room , so bad that it made me vomit and So bad that I left the room and spent the remainder of the night on a couch in the lounge The person on reception offered me a doctor which I did decline and the Hotel offered me a different room I was told the manager would be available from 10am No manager was available and no one apologised for my experience There was some sort of leakage of gas from the air conditioner Upon checkout I enquired about the whereabouts of the manager but no one available I wrote to the management of the hotel about my experience and Have received a very uncaring response telling me there was nothing wrong with the air conditioning and what else did they expect them to do they changed my room All I really needed was an apology and a bit of concern for my experience which I got neither of Hence my review the management needs some serious training in customer service

Hotel muy bien ubicado tanto para la llegada al pueblo como para recorrer Laxe. Buen desayuno y habitaciones. Lo mejor: Agua de cortesía en la nevera de la habitación, la ubicación, la facilidad para aparcar en el exterior y la amabilidad del personal. Lo peor: tiene un ascensor pequeño que en ocasiones es insuficiente.