Hôtel Ile de Ré

The room was well equipped and very comfortable. For this price a couple of teaspoons rather than two lollipop sticks to make our tea might have been nice. To be honest it is more motel than hotel. The receptionist who came to show us our room did not even set foot inside it and consequently it took us a while to work out for example how to lock the patio door. Everything is extra, there isn’t even any water provided. Two tiny pools - we were told there were three but we never did find the third. The final straw was to return to our room one afternoon at 2 pm, having been out since 10, to find it was not made up despite our having left the green light on. A quick call to reception resulted in a promise to do it straight away. One hour later, having gone across the road for a quick lunch, no one had appeared. I tracked down the cleaning supervisor, Sandrine, who subjected me to an onslaught such as I have never experienced in a hotel before telling me that if I had a preference for a time for our room to be cleaned I should have stated it on check in. This onslaught continued again after the room was cleaned, the floor left soaking wet and the cleaning materials left inside. This was our general experience of the staff. Some training badly needed. Put Enzo on the job, he was so polite and helpful. It is such a shame because the hotel is in the perfect position just 200 meters from a glorious beach and across the road from a perfect little cafe and, as stated above, a really comfortable room and private terrace. Such potential thus far unfulfilled.

Hotels top Chambre top Personnels top Activités top Dommage que le spa n'est pas réservé pour 2 mais jusqu'à 8 personnes. A 8 personnes ce n'est pas vraiment relaxant. Sinon très bien dans l'ensemble.

La classification 4 * est parfaitement justifiée pour cet hôtel de conception moderne en bordure de la pinède et à quelques mètres de la plage sans aucune nuisance environnementale. Très bon accueil de la part de Bertrand qui, dès la réservation par téléphone, a compris nos attentes et nous a orientés vers cet hôtel parmi les 3 proposés par Élégance Hôtels. Notre suite balneo était très confortable, très calme et lumineuse. Le petit-déjeuner est complet avec des produits de qualité avec un choix varié. Le restaurant est peut-être moins à la hauteur avec des plats sans grande saveur (le dessert à la rhubarbe est très fade, remarque faite au maître d’hôtel qui ne semble pas avoir apprécié). Les vélos sont effectivement pas de grande qualité ( 2 changements en 3 jours pour souci mécanique). Un hôtel très intimiste à recommander.