Comfort Inn & Suites Riverview Near Davenport and I-80

Room was clean, bathroom was clean, breakfast area was neat and tidy. Staff was friendly. We had bottom floor with a view of the Mississippi River. We stayed one night here. We did walk down to the river thinking there was a walk way, but there wasn’t.

I had thought the 2 Queen beds suite I had reserved came with a fold out sofa, but the room did not have a sofa. In fact, there was this weird empty spot in the room with no table or chair. (So a previous sofa had obviously been there.) Waste of money in paying for a “suite”. We travel with 2 teen boys and usually book a “suite” at Comfort Inns. False advertising.

We stayed for a week visiting family. Staff was friendly and Lynn at the front desk made us feel welcome. Beds were comfortable, good pillows and excellent water pressure in shower. We were on the first floor. Plenty of TV channels, microwave and mini frig. The only suggestion for the owner is to put a hook on the bathroom door for robes/clothes. The sink is outside the toilet/shower so the vanity was smaller and there was storage underneath but I couldn't spread out all my makeup and hair products. Not a big deal. Furniture has some scuffs, but housekeeping had room clean and did a fine job during our week. Great value for the price. If you want perfection stay at a luxury hotel. If you want a clean room with the basics stay here.

Will not stay here again. Paid premium price for a river view room. We were put on the first floor and our river view was the front bumper of a Chevy in the parking lot. Room was very sparse and had a huge spider living in the corner. Breakfast did have a lot of options. Not worth the rate that we paid.

My husband and I checked in to this hotel on 7/1/22. Upon our arrival, we noticed the bathroom light switch cover in our room had not been cleaned and was quite grimy. We wiped it with a sanitizing wipe and were able to see the grime that we wiped off of the cover. We then went to use the ice bucket and the bucket was not clean and had a dark liquid inside of the bucket. The hotel also advertises a "Mississippi riverfront view" however the windows are quite dirty and impact the view. This obvious lack of cleanliness makes one concerned about the overall cleanliness of the room. The following morning, I went to the front desk and talked with a person about our concerns. I requested that the manager call me so that I could share my concerns with her. She indicated that the manager was not there right now and took down my name and phone number and said she would give it to her so she could call me. The next morning I still had not heard from her so I talked with the front desk again when we checked out and asked that she call me. They indicated she would be in that day and they would let her know. Five days later I still had not heard from her so I called the hotel and left a voicemail for her indicating I still wanted to talk with her about our concerns. She ignored my voicemail and never called me back. On 7/14, I called to discuss this issue with Choice Hotels. I was told someone would review this complaint and get back with me. On 8/18/22 I still had not heard anything so called back again to check on the status the complaint. They indicated I would hear something in the next 24-48 hours. As of today, I have not heard anything. We paid over$200 per night at this hotel and were not satisfied with the room or with management response to our concerns. I have been a member of Choice Privileges for more than 20 years and am certainly reconsidering whether I will stay in one of their hotels in the future due to their lack of cleanliness and response to these issues. Cleanliness should be a top priority during this recent pandemic.