Gästanvändare
31 januari 2023
Our family was excited to be seated outdoors at this restaurant during our visit to Mont St. Michele. Then we waited, and waited. In spite of our friendly gestures to the staff, it took about 20 minutes for someone to set our table and provide menus. We watched several other parties arrive after us and have their orders taken. Once our table was set, we again waited patiently for our order to be taken. We observed that customer service appeared to be random: some parties were served immediately, and their food was delivered reasonably promptly; others, like us, were ignored. After about 30 minutes of waiting to place our order, I approached a waitress who was cleaning a table nearby (of a party that came after we arrived) and in a friendly way offered to clean the table for her, in exchange for her taking our order. She promised that someone would come in 5 minutes. About 10 minutes later I saw a man who appeared to be the manager taking orders at a table nearby, and approached him when he had finished the order. In a friendly manner I explained we had been waiting a long time and asked him to take our order. He scolded me and walked away. At that point, a party who had also been waiting quite some time witnessed this response and left. My family followed them out the door. We were promply seated at the terrace restaurant next door and watched the apparently random treatment of diners for the duration of our stay. We could not determine the pattern of serve/not serve, but it was continuous.
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