The Originals City, Hôtel Bristol, le Puy-en-Velay

Excellent rapport qualité prix. Excellent petit déjeuner buffet

I appreciate their commitment to environmental efforts. However, these came at the expense of the comfort of the stay - we could not control the temperature of the room so were hot during the nights. Opened the windows but noisy street.

I booked this room visa their website. The website and the confirmation email stated a checkin time of 14:00. Upon arriving I was informed that normally check-in is at 17:00. I wouldn't have booked if I'd known this. I canceled and found a less convenient place. Not helpful

We staied one night on august; hotel in good position not far from town center and useful public parking in front of the hotel. Unfortunatly after having payed at checkin, when back at home we found an unexpected charge on our credit card. Contacted by phone and mail but still waiting for explanations and refund after one week.

This hotel was booked for us by an agency. We stayed two nights. The rooms are worn and had stains on walls. Lights in the bathroom are on some kind of motion detector, but they turned off and on all night all by themselves. The desk staff said they would be repaired, but they never were. It was very difficult to sleep. We would not return.

Sur la route des vacances, nous avons dormi une nuit dans cet hôtel. Le personnel est très sympathique, les chambres sont propres et l'emplacement idéal, à proximité du centre ville. Nous avons pu garer notre voiture sur le parking payant en face de l'hôtel. Seul bémol, le bruit que nos voisins de chambre ont fait à minuit qui nous a réveillés mais le personnel n'y est bien évidemment pour rien.