FourSeasons

The staff were kind and professional. However the place seems to have run out of money for the upkeep. The towels were ratty and threadbare. Worse yet the bathroom was a health hazard! Mold everywhere. We were in room #2.

Unfortunately there were not enough reviews when I booked through ********** I feel so wronged by the stay that it is borderline a scam, the B&B has rebranded from the old name (Mirage.. like the illusion it is!), you will still see the old tag on the doors and by the doorbell. Reading the reviews, they own another one nearby which seems better but they allow overbooking, so they send unaware people to the Four Season. The staff is friendly and helpful, the check-in and check-out were efficient and smooth so nothing to complain about it. The issue is the greediness of the owner that tried to transform a flat in a B&B obtaining rooms from questionable spaces. Maybe we were incredibly unlucky, but our room had like a bit with lower ceiling and an above garden/terrace/passage and where the bed was it was higher ceiling with a window closed with plywood. Same with the "door" it used to have glass and they put plywood (so no sound-proof), The rooms are directly into the main building stairs, so the ridiculous door did not made me safe at all considering that the main door downstairs gets stuck with the flooring and it is hard to close. The bed had no bedhead, and you could see hands stains in the paint behind the pillows, the mattress very uncomfortable springs, the towels were the most worn out I have seen in my life, with loose threads and small holes, the bedsheets paper-thin. The minibar was inside the wardrobe and made it go about 35 degrees, so we turned it off, the air con is positioned in the "entrance" and because of the lower ceiling in the middle, it struggles to cool the area where the bed is. The bath has some useless cover that will let water out on the floor. It has been a relatively cheap stay but with 20 euros more you can get much better places. Maybe other rooms are not as disgusting but in many years of travelling this has been the worst stay for quality of sleep, cleanliness, noise, safety and comfort. At least the staff is nice! To add to the injury the breakfast is in the nearby bar, all their pastries are cheap frozen stuff and their coffee brewing and milk frothing skills non-existent, I'd rather pay 5 euros less my stay and buy what I want. As I said, with Airbnb and the booming tourism everyone thinks they can get into the industry offering a level that maybe is not even worth of hostels.

Very good

Tragica esperienza Pessima esperienza . Mi hanno fatto andare in camera poi hanno cancellato la mia prenotazione chiedendomi di pagare un extra. I I La camera puzzava di fumo. Il materasso ultra scomodo. Ho chiesto che mi cambiassero camera assolutamente no. Personale poco cordiale edisponibile.

Struttura fatiscente...camera sporca, tutto vecchio e malandato. Pareti sporche, ragnatele a soffitto, lampadario sporco, quadro con un vetro spocchissimo. Bagno vergognoso: perdita dal rubinettodel lavandino, malfunzionante, tubo della doccia che perdeva acqua, tutto mio usurato e malandato. Scaldasalviette piena di rugine! Poca pulizia. Unico suggerimento da poter dare e' VA CHIUSA!

All'arrivo la titolare non ricordava per quale struttura avessimo prenotato, ma la cosa peggiore è che all'atto della registrazione in struttura, e dopo regolare prenotazione e contatto telefonico, ci viene detto che la camera "ha un guasto" e che non hanno trovato né tempo ne modo di avvisare...assurdo non trovare il modo o il tempo di fare una telefonata, considerando che la prenotazione era stata fatta il giorno prima e che abbiamo percorso molta strada per arrivare in struttura. La cosa divertente è stata il dover anche disdire la prenotazione perché altrimenti avremmo pure pagato la penale. Ci hanno proposto una alternativa presso un'altra struttura ma con diversi prezzo e maggiore disagio, quindi abbiamo dovuto cercare delle alternative per conto nostro. Leggendo le recensioni mi rendo conto che non dovevamo proprio considerare questo B&b, che penso non avrà vita lunga se continua così.