Premier Inn Leeds South (Birstall)

Bathroom smelt of cigarette smoke, heating was making cracking noises. The resturant food was terrible, had mixed grill the steak was stone cold, sausages was raw, the gaming looked off. Told the staff and they didnt seem to care and didn't offer refund.

We were left sitting 40 minutes after ordering a meal while food was being brought out to other customers, including those who ordered immediately before us, to be told around 7.50pm that the chef was not going to cook any more that night as it was too cold in the kitchen. Apparently they had been having problems earlier but the manager had said to continue to take orders without telling us of the problem or the liklihood thst we might not get a meal.

Shoutout to Vic and Jenny! Great service with a great smile. I just came here to write the above line, but for some reason I am expected to write a minimum of 200 characters soooo one sheep, two sheep, three sheep, nope that's a crocodile. And off to bed I go.

I regualry stop at The Brickworks for work, and always find the staff, Karen & Vic, in the mornings, Cath, Jenny and Mollie, at evening time, really friendly and helpful. The staff have time for you as resident, always happy, even when the premise is busy, they still have time for you. The food is always well prepared and served hot. Breakfast through the week is freshly cooked to order. The hotel is very well located for both Bradford & Leeds, a very short drive from the Birstall shoping centre, with Ikea, and Showcase cinema on your door step. Rooms are always very clean and freshly made, often earlier than the advertised check in time, although that can carry an additional cost.

My husband and I just had a very enjoyable evening meal at the hotel's restaurant, the food was very nice and tasty. The service was really excellent, too, Cath was very attentive and friendly! Looking forward to the breakfast tomorrow morning.

Rooms are good, road noise very low. A good nights sleep other than the first floor corridor is very creaky. Rooms well furnished with all the usual facilities. Helpful staff Restaurant (now closed unless you are a guest) was disappointing, with my food returned...it was cold, twice. The waiter was a little rude and generally this restaurant now lacks atmosphere, quality & service. Recommend the hotel, but eat out!