Gästanvändare
19 oktober 2024
Although we live locally, we stay over at this Premier Inn when visiting the theatre in the evening. As usual, the staff here are friendly, efficient and kind. For instance, when we arrived we booked breakfast for the next day but didn't appear on the list in the morning. I offered to go back to the room to fetch the receipt but the member of staff dealing with us took my word that we'd booked. Also, my wife wanted a decaff coffee from the bar but the machine doesn't do decaff - but the lady behind the bar said she'd use a decaff sachet that you find in the rooms, and she wouldn't charge for it. Also, next day my wife had a hospital appointment in the afternoon: the Premier Inn staff let us sit comfortably in the lobby after we checked out, until it was time to get a taxi to the hospital. These are just a few examples of the kindness we've always found here at this hotel. Also, the food is good value and the rooms are always neat and clean. Highly recommended.
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