City Hotel Rembrandt Leiden

This would have been my mom’s 2nd visit to City Hotel Rembrandt. She reserved rooms to take her family for tulip season in April 2025. Sadly, she passed away very unexpectedly in January. We provided the death certificate to management, but they won’t refund the rooms. Certainly they’ll re-book those rooms, so they’ll get paid double from a dead woman’s misfortune. There are many words for this unacceptable behavior - “hospitality” and “human kindness” are not on the list.

A really pleasant hotel with lovely decor, very clean and good amenities (kettle, tea, hairdryer etc). Room was larger than expected with a big comfortable comfortable. The location was also excellent. Room faced the street and could hear a slight din but it wasn't major. The only odd thing was having to ring the number on the door to be let in as reception isn't staffed and there isn't anywhere secure to leave bags on check out. Would stay again!

Great location in a beautiful city. Booked a single room with double bed. Room was an odd shape but bed was big and comfortable. Very clean. Check in was fine, even though it was late and you have to use the app. Once you've got in, you can use the room keys.

The hotel is located very close to the bus and train station and easy to find . The room was quiet, clean comfortable and I felt very safe on my own. The bathroom was clean and large with all amenities. There is no staff in the evenings but you can borrow plates, cutlery, wine glasses , bottle openers etc from the breakfast room . The room also has a small fridge and a kettle and there is an elevator.The bed was extremely comfortable and there is access to Netflix and Prime on the TV. There are lots of restaurants, cafes and supermarkets close by. I used Leiden as a base for visiting Lisse, Delft, Rotterdam, The Hague, Hillegom and Keukenhof.

Je gaat voor de locatie en de goede bedden. Kleine kamer, geen kleerkast, kleine nachttafel. Douche heeft geen waterdruk, haarwassen is dus heel moeilijk of sta er heel lang onder...Ontbijt was ok maar niet meer dan dat.. er is wel een hele goede parking op voetafstand, aan de molen.

Reservering verloopt zeer goed, reactieve host. Werkt op bepaalde tijden op afstand met toegangspas, efficiënt en gebruiksvriendelijk. Een mooie kamer, heerlijk bed en douche. Alles superschoon. Thee op de kamer. Het ontbijt is zeer uitgebreid. De host was zeer vriendelijk en servicegericht. Parkeerplaats op korte afstand van het hotel, wel zo makkelijk. We komen zeker terug