Ni Hao Hotel (Dezhou Laoling Debaiguangchang)

For context, we were in Laoling on business and ended up staying here almost a month in total spread over two visits and many bookings. The good: Quick check-in. Staff spoke basic English. They provided one extra desk and chair on our second visit (but not on our first which was for 18 days). Very good value rooms. The suite is fairly spacious (but doesn't even come with a desk or chair which seems like a basic omission). The location next to the biggest mall in Laoling. One member of staff was very helpful when we left something behind after our first stay. Laundry room is very helpful (note that you don't need detergent, it's automatically added!). The bad: They flatly refused to give us an extra desk on our first visit despite doing so on the second so we had to buy it ourselves. They wouldn't program our key cards to be valid through more than one booking, and often even when renewed they still didn't work. There was nowhere to hang anything in the bathroom. The WiFi was very slow. The toilet was hugely annoying, flushing once and splashing you as soon as you sat down (why I have no idea!) and then again as soon as you stand up. The ugly: Staff, including management, were unhelpful to the point of ridiculousness both before and after we arrived. Communication, even though we speak Chinese, was incredibly frustrating, and we were extremely angry by the time we arrived. It's the worst experience I've ever had at a hotel in China and it really spoiled our entire stay.

停車方便，入住很快，房間也很舒服，價格不貴，超級乾淨，特別乾淨 很驚喜！離小吃街特別近，出入很方便。經理小姐姐人特別好，很關心我們，姐姐是天底下最好的姐姐

雖然今天人有點多，但是服務人員配置齊全，服務很到位，態度也很不錯。遺漏了一個小衣服，工作人員幫忙郵回家了，感謝