Hotel Saigerhöh

Friendly staff especially at the reception. The room outdated but clean and spacious enough, there’s even a walk-in closet. Lack coffee and tea maker in the room as well as slippers, you have extra to ask to borrow them. The bed sheets are not breathable and the pillows were not comfortable. We were assigned to the farthest room, maybe because we were booking @ booking. com but the panoramic view was nice. The Spa was good but small and crowded. The outside was the best part, it’s panoramic is top. Breakfast and dinner were good. Great variety of cold cuts, cheese and fruits t breakfast and eggs are fresh made to ordered you like. Overall, it’s a nice place to unwind and spend a relaxing weekend.

This is a very nice hotel as far as location, views, setting, interior decoration, installations, pools, restaurant, friendly staff, bar, service, parking lot and amenities are concerned. It is expensive, this is why we find the following two aspects fatal for our holiday experience: - Every experienced hotel manager should know that arriving travelers want to be in their room as quickly as possible, certainly if they have checked in in advance. That is why they check in in advance. In this hotel, some self-proclaimed expert must have decided that arriving guests should wait in the bar for 35-40 minutes (ok, with a ‘welcome’ drink) until the group is big enough to offer them a tour of the hotel. This is just such a big mistake. Make sure everything is signposted in due order, let clients come down to the bar as soon as they are settled in, offer all the guests a free tour half an hour before dinner etc: enough solutions to think about. But I have never been so frustrated in my entire life when staff refused to give us the key to our room upon arrival for this stupid reason. - Secondly, a dinner service that takes two hours might be fine the first night, but after three days it gets very boring. Especially when you see that another table that had arrived half an hour later is being served fifteen minutes earlier than your own table. Second reason that made me infuriated. Two reasons for me to never visit this hotel again, despite its many good qualities. Some other aspects amenable to improvement are: - There is no air conditioning in this hoteL Very important for clients to know in advance. - The wifi was very weak and not really functional. - The electric charger for vehicles in extremely slow. - The dinner choice has to be given during breakfast. How should I know (and remember!) what I want to eat in the evening?

Wir hatten das Silvester-Arrangement gebucht zu einem stattlichen Preis (1.250€) gebucht. Der Empfang war nett, das Zimmer aus den Jahren gekommen (außer dem tollen Bad). Essen und Weinauswahl/-preise waren gut. Die Lage ist ausgezeichnet. Es gab allerdings einige Dinge, die uns sehr gestört haben: 1. Stammgäste wurden über Gebühr umgarnt, so dass man sich schon als Mensch zweiter Klasse fühlte. 2. Der Silvesterabend hatte was von Ballermann und nicht, wie wir uns gewünscht hätten, einen gepflegten Abend mit guten Weinen und Speisen. Die Servicechefin zog mit 3 Musikern durch die einzelnen Restaurant-Räume und machte einen auf "Anheizer". 3. Da es meinem Mann gesundheitlich nicht gut ging, sind wir nachts noch abgereist. Frühstück konnte/wollte man nicht vergüten, so dass wir um ein Frühstückspaket baten. Jedes Krankenhausfrühstück wäre besser gewesen. Unglaublich Ich hatte mich direkt ans Hotel gewandt, da ich als Ex-Gastronom es schade finde, wenn online Kritik übt, aber nicht direkt dazu stehlt. Eine Antwort waren wir allerdings nicht wert.