Therme 51

The hotel is small but very welcoming, great food and attentive staff! Unfortunately their own Thermal Bath was being restructured during our visit, but we received passes for the Leukerbad main thermal village and had a great time! Super reccomended!

Our family spent 3 nights here. It was very nice that we can do some hiking til noon, and then relax in the SPA in the afternoon. We love the nice SPA facilities, and the hot spring is very nice with the snowy mountain in the back drop. The hotel is located in prime location with 1 mins from the bus station.

I stayed for four nights over Xmas and New Year with a friend. I had stayed here several times before but the service on this occasion fell below standard. To start with the positives - impeccably clean as always, great little spa and good breakfast. All of those reasons I will probably stay again. The negatives that really have me questioning that - the service. Before I arrived I had sent an email requesting half board for 2 nights. I got a reply to state that a table had been reserved. When I arrived to dinner I was told that was wrong and I had to pay (a much higher) full price for the dinner as the receptionist made a mistake and I had to have half board for the full 4 nights (which I couldn’t as I had plans for New Year’s Eve). As a result I was made to pay Swiss restaurant prices for a half board price quality meal that was absolutely not worth Swiss restaurants prices while the other guests ate exactly the same meal for the half board price. No attempt whatsoever to resolve the issue - really not ok and unfair. The spa facilities are great - the behaviour of some of the very young children in them (screaming, clambering over people, wearing nappies in the jacuzzi) certainly is not. Given this is a former physiotherapy hotel they really ought to have a minimum age limit - at least 10 or 12 as it frankly just ruins everyone’s enjoyment. Hopefully they can resolve these issues in future.