miskyroo9
5 augusti 2024
My husband and I recently spent 2 nights at Hotel Waldhaus during a two week hiking trip around Switzerland and we loved our experience! First, the property is lovely, well-styled, and well maintained. We were in a balcony room with an amazing view of the mountains. Our room was ready early (which was great after our hike from Grindelwald), it was nicely appointed, and very clean. We were on the 2nd floor which had a huge shared balcony with absolutely stunning views. Second, every single staff member we encountered was incredibly nice, kind, welcoming, and genuinely interested in making our stay special. I wish I had written down all their names so I could mention them individually (for some reason I thought I’d remember even though we stayed at 8 different places on this trip). You can tell this is a good work environment because of the staff’s outstandingly pleasant attitude. One person we interacted regularly with was Lorenzo, who took extraordinarily good care of us. Third, the FOOD! Both nights we took the fixed dinner menu and both nights were fantastic. I would consider the meals “special occasion” meals, that’s how good it the food was. The service was attentive and knowledgeable, great wine selection. During the meal Lorenzo and Joshua (a member of the family that owns/runs the restaurant) stopped by to chat with us about our day, our stay, answer any questions, and make sure everything was as expected with our experience. And it wasn’t “forced” attention - - it was comfortable and natural, and they both were genuinely interested in talking with us and ensuring that our entire experience was outstanding! I’m smiling just writing this review because it’s bringing back good memories! Thank you Waldhaus team for a wonderful stay!
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