Country Inn & Suites by Radisson, Council Bluffs, IA

I would not stay here again! I picked this hotel because it was highly rated. I paid $150/night, so my expectations were set high. Right when we walked in there was an awful smell. The front desk workers looked very tired and stressed out. The chlorine was so strong that my son's back immediately started to break out in hives. The black out curtains were broken, so we had light shinning in each night. The bed was SO HARD! My back and neck hurt so bad, I barley got any sleep during this stay. The A/C never got down to the temp I put it at. My friend who also stayed here, was not impressed with her room either. When I asked for an extra blanket, I got ones with stains and multiple holes. I was shocked. This hotel wants to act updated, but it is not. There was also someone else's hair in the shower. The breakfast was okay at best. My son said the cereal was hard and stale.

Savannah was amazing. We areived late near the convention center, she catered to our every need even at the late hour, extra pillows, lovely personality.

The potatoes on the breakfast bar were not very good this time, but everything else about the property was great!