SpringHill Suites Dallas Lewisville

Dennis and Janet go to Dallas The Springhill suites was very nice. I have to compliment the front desk staff who were very nice to work with. The only problem was that only one elevator was working and it was slow.

Beautiful property, staff was very kind. The only downside is there is one washing machine and one dryer.

Ant problems The first room we were in was a king size room and very nice, however there were ants everywhere. The staff was very considerate and upgraded us to another room. Unfortunately, the ants had gotten into our suitcases and clothes by this time. The new room was nice as well but noticed that much of the decorative panel strips were coming unglued. The door to the bathroom with the tub did not want to open once I was in there. My husband had to force it open. It had come off of the track. At one point in our stay, we did not have water. We were not notified that the water would be off and that was a bit inconvenient as my husband was just getting into the shower. The breakfast was good, and the coffee was great.

Don't go to this hotel. 1. No hot water in the bathtub. 2. The air conditioning and heater machine cover are broken, so the noise is so loud every time it operates that I can't sleep. 3. I made a reservation because breakfast was included when I booked a hotel, but the hotel said it was Christmas and there was no service.

I stood here with my wife and 2 kids for one night. Check in was a breeze and everything went smoothly. Room was clean and staff were attentive and kind. Breakfast was also good and very convenient.

Stay was great, clean, fairly good breakfast for a hotel, however when we bath towels after 11pm they couldn’t provide and we’ve had to wait til 9am to get them.