TownePlace Suites Lexington South/Hamburg Place

Very Good Value! Was in Lexington for a Professional Women’s Soccer game…Lexington SC of the USL SUOER league. The hotel was only minutes from the stadium and golfer our preferred ‘suite’ style. Everything was very good. The staff were all friendly and helpful. The room(s) were spacious and nice. There was a full service kitchen, a nice bathroom, a nice-sized living room and large bedroom (King bed). Overall a ver good stay. The morning breakfast was fine, offering waffles…and then a buffet strike of eggs, sausage, bagels etc. It wasn’t the best breakfast I’ve ever had but it was all very good, and again, the people working that area were friendly and great. I’d call this one a great value for the price compared to others in the area we’ve previously stayed with. Oh…small pool we didn’t use and an ‘ok’ gym. A few machines and some free weights. Again, not the best gym you’ll find but can get a decent workout here.

It must be difficult to work for TownePlace Suites. The employees were not really service oriented. The house keeping staff with one exception appeared disgruntled and disengaged. The front desk was a revolving door during our 5 night stay. Nobody asked how we were doing or if we needed anything. Even when we checked out they just took the keys, didn't ask for the room number or how our stay went. Cleaning is promised every other day, but you essentially still need to beg for it. Towels are mostly worn out. Breakfast is terrible as it is mostly carbs. The toppings for the oatmeal featured rancid walnuts and stale fruits and seeds. There are powdered eggs that you find at most hotels. Sausage gravy was a daily feature (did not risk tasting that). The nicest thing I can say about the breakfast is they used compostable plates and bowls. I would not stay there again as there are better options just across the street.

The well stocked kitchenette was great. Friendly staff, good breakfast, confy beds, excellent water pressure, very clean

Though the service from the front desk and maintenance team were great, my family and I were extremely disappointed that we didn’t receive room service. Our trash was piling up, we needed fresh towels and linens, and sadly we didn’t receive room service after asking twice. A lady did come by once to clean the room, we asked if she could come by in an hour since we were getting ready, she agreed, so we promptly got ready to ensure that we were out within the hour, only to return later that evening after visiting family to find that our room hadn’t been touched. We also saw a roach which obviously reaffirmed why we wanted the room to be clean. There is also little to no parking if you arrive late. Other than these major issues, we really enjoyed the room, location, pool, & lounge, but because of those issues which definitely stuck out to my family and I, I don’t know if we would stay again or recommend this hotel.

The suite was designed well. The staff was polite. The only drawback was the breakfast could have been better.

Lots of fast food restaurants in the area. Right of the highway. Very convenient.