Hyatt Regency Lexington

Good location. Very noisy on backside of property. Street noise all night and we were on 8 floor. Just worn out… desperately needs to be renovated. Carpet, lighting furniture. Nice staff, restaurant was good and service

Great Stay at Hyatt It was a perfect Hyatt experience. Everything went smoothly, no issues, great value for my money. Would happily return to this hotel. Staff were extremely friendly and helpful. That was the best part.

The check in staff was fantastic...it went downhill after that. Housekeeping didn't respect the do not disturb sign on the door, when we had to request an additional item it was never brought to us, about an hour later we went and got it ourselves. Staff woke us up at 2 am delivering something we didn't request, turned out to the wrong room, although they made such a big deal about our earlier request (an additional garbage bag) we can't help but think the 2 am wake up was done purposefully. The restaurant server was incredibly rude, tossing things on our table as she walked by and seeming inconvenienced when we were ready to order. When the meal came to the table, it was cold. Thankfully, the manager on duty handled the situation respectfully. The bathroom was really run down. No pressure in the shower, inconsistent water temps and the handles were falling off. I would not recommend this hotel.

Great experience, would return Staff were professional and efficient. Check in was a breeze. The room was spotless and comfortable. The room was serviced by housekeeping both days. Parking was a breeze. Extremely convenient to the Rupp Center. Would definitely stay there again.

Counter in room was dirty, shower strength was poor and for the price you pay breakfast should be included not $20 for buffet

We loved it and we never had to go outside to go into the convention center. Restaurant was good and not to badly priced.