Jinmao Purelax Lijiang, The Unbound Collection By HYATT

We had a lovely stay at Jinmao Purelax Lijiang, The Unbound Collection by Hyatt. We were there during early June. The view from the room was amazing. It was wonderful to wake up to the Yu Long Snow Mountain every morning with a cool breeze. Breakfast was a good spread of traditional Chinese fare and international staples. We look forward to having good breakfasts every morning. The staff even packed for us breakfast when we departed earlier than the breakfast time for our day tour of Yu Long Snow Mountain. While overall, it was a good experience, there were some quirks, that we felt were slightly below our expectations befitting a Hyatt branded hotel. There wasn’t a proper mini fridge. We had to request for one. And it was not functioning properly - we eventually had to ask the staff to keep our medical items with their staff who delivered to our doorstep upon request, promptly. The air-conditioning was also controlled centrally and we could not adjust the temperature despite having a controller in our room. We were advised by the staff to keep the netted balcony doors open to let the fresh air in. But it was not possible when we sleep due to the bright light and the room was warm. The other freebies made up for the overall experience at Jinmao. We had a wonderful complimentary photoshoot at Bo Jue Travel Photography studio which was conveniently located within the hotel’s premises. The staff there were friendly, professional and made the photo shoot fun and enjoyable. We upgraded the package as the photographers and DI artists made fantastic work in double quick time. We also had a complimentary Pu’ Er Tea tasting session where we were greeted by a warm and attentive lady, Ah Qing. She was a great conversationalist and we enjoyed her company. We also checked out other features like the petting zoo, indoor swimming pool and the sauna. There are also many family friendly activities to participate in - there are plenty of opportunities to play within the premises! Jinmao Purelax Lijiang may not be the shiniest and newest hotel but this grand dame is a wonderful place for folks of all ages to play, relax and soak in the sights of what Lijiang has to offer.

The hotel exceeded expectations with exceptional service, luxurious amenities, and top-notch hospitality. The photography package by 铂爵跟拍丽丽 was outstanding—featuring highly professional makeup artists, skilled photographers, and expert editors who ensured every moment was beautifully captured.

Is very comfortable and relax hotel with a mountain view. Nice stay. will definitely come back again

The room was clean, well-maintained, and comfortable. I wanted to take a moment to express my gratitude for the exceptional service provided by your hotel staff especially Alisa and team . Everyone was incredibly attentive, friendly, and went above and beyond to make my stay comfortable. Their professionalism and genuine care truly stood out, and it made all the difference in my experience. Thank you for such outstanding hospitality!

Location is convenient for those wanting to explore the Yulong snow mountain area but a 20mins ride to the city centre. Breakfast with a view of the mountain was a 💯 and there are alpacas in the compound!!

It’s one of the best hotels I’ve stayed in china so far! The hotel area is stunning with great facilities. There’s a decent spa with a big swimming pool, 2 hot pools and sauna (separate for females and males). Breakfast is diverse, there are western options as well. Rooms are spacious and cozy. There is a coffee machine in the room. Staff is friendly and welcoming! I wanna go back already