Hilton Garden Inn

Hilton Garden Inn recensioner

Hilton Garden Inn

No. 1271 Shangri Avenue, Gucheng District, Lijiang, Yunnan, 674100, ChinaVisa hotellinformation
Hilton Garden Inn
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Gästrecensioner

4.7/5
Enastående
1673 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Alla recensioner(1673)
Positiva recensioner(1644)
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Vänlig personal i receptionen(240)
Utsökt frukost(137)
Praktisk parkering(64)
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Utmärkt restaurang(29)
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Har familjerum(7)
Negativa recensioner(29)
DK_2024
Den Guest Room King Bed
Bodde på dec. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 7 dec. 2024
Immaculate 5 ⭐ service provided by front desk staff, *Lucy*, during our stay from 5-7 Dec 2024. Her demeanour, reply to enquiries and quick problem solving responses were all on point, definitely a great asset to Hilton organization. Rooms are clean and facilities are sufficient. Overall a pleasant experience. As a seasoned traveller, will recommend this hotel to others.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn LiJiang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
M&C
Den Guest Room King Bed
Bodde på aug. 2024
Par
22 recension
3.7/5
Publicerades 14 aug. 2024
The hotel is near to the ancient city and the breakfasts was good but they need to improve the cleaning of the room.
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Hilton Garden Inn Lijiang. We are sorry that your stay is not as expected. At the same time, we sincerely hope that you can feedback any problems to us at any time during your stay, so that we can solve them for you in the first time. Thank you for taking the time to give us your valuable advice. It is because of your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope you will visit us again soon and give us the opportunity to give you the best experience.
Meili-li
Tvåbäddsrum
Bodde på jan. 2024
Familj
70 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
The reception service staff is very good. The hotel is very convenient to travel. When I went to stay on the first day, I encountered loud noises all night and stayed on the top floor. But in the morning I came down to change to a new room and considered the service to be good.
Översätt
Svar från boendet: 「品牌保障」「距古城近」「早餐豐富」尊敬的賓客,非常感謝您選擇麗江實力希爾頓花園酒店,並花費寶貴的時間給予我們好評。我們非常榮幸得知酒店的服務及設施為您帶來了滿意的入住體驗,這也是我們一直以來努力和追求的目標。再次感謝您的讚賞與喜愛,酒店每位員工都真誠地期待與您的下一次見面!
Gästanvändare
King Size-säng Rum med snöbergutsikt
Bodde på maj 2024
Par
1 recension
3.7/5
Publicerades 22 maj 2024
The location is convenient and reception is good too. Room is reasonable comfortable but the water pressure is a bit low hence need longer time for shower. Breakfast spread is not as sumptuous and they do not provide fork and knife on table but must request for it. Western food quality is not as good and only got one coffee machine. Too much local food in my opinion. Generally it's still a good choice but need improvement.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at the Hilton Garden Inn LiJiang! Unfortunately, we were unable to meet your expectations. Please accept our sincere apologies. The hotel aims to provide you and every guest with a warm and hospitable stay experience through bright and enjoyable design and warm and comfortable service. The hotel attaches great importance to your stay experience. We always listen to the valuable opinions of guests and strive to ensure that you and every guest have a satisfactory stay experience. Thank you again for your stay, and I wish you a happy life!
Gästanvändare
Familjerum King
Bodde på juni 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 22 juni 2024
The reception staff Ms Lucy and Bonnie were very helpful and served with smiles.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn LiJiang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gästanvändare
Den Guest Room King Bed
Bodde på apr. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 6 apr. 2024
Mia at the front service desk was very helpful and welcoming. We had a very pleasant stay at Hilton Garden Inn. Would definitely recommend!
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn LiJiang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gästanvändare
Den Guest Room King Bed
Bodde på maj 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 23 maj 2024
Nice hotel, clean and convenient location
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn LiJiang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gästanvändare
Familjerum King
Bodde på maj 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 22 maj 2023
Short walk away from the Old Town. Booked last minute and they offered complimentary breakfast upon arrival which was appreciated.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Lijiang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
GPSOTSE
Trädgårdsrum - Stadsutsikt (Dubbel säng)
Bodde på apr. 2024
Par
4 recension
3.2/5
Publicerades 5 apr. 2024
generally OK, not bad
Översätt
Svar från boendet: 「品牌保障」「距古城近」「早餐豐富」尊敬的賓客,非常感謝您選擇麗江實力希爾頓花園酒店,並花費寶貴的時間給予我們好評。我們非常榮幸得知酒店的服務及設施為您帶來了滿意的入住體驗,這也是我們一直以來努力和追求的目標。再次感謝您的讚賞與喜愛,酒店每位員工都真誠地期待與您的下一次見面!
MrDarcy
Den Guest Room King Bed
Bodde på aug. 2022
Par
8 recension
5.0/5
Enastående
Publicerades 12 aug. 2022
Very nice location close to Lijiang ancient town and with many restaurants and shops nearby. Breakfast and room service food is great value. Rooms are clean and comfortable.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇入住麗江實力希爾頓花園酒店並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Gästanvändare
Den Guest Room King Bed
Bodde på dec. 2022
Ensamresenärer
11 recension
5.0/5
Enastående
Publicerades 24 dec. 2022
Great spot with a great breakfast. Will stay there again soon
Översätt
Svar från boendet: 尊敬的客人:您好,感謝您入住麗江實力希爾頓花園酒店和您對希爾頓品牌的認可和支持!酒店屬於希爾頓集團旗下希爾頓花園品牌酒店,酒店的服務和設施設備都保持了希爾頓花園品牌標準。酒店位於香格里大道,步行到麗江古城僅15分鐘,去往其它景點也有便利的交通。我們很高興您在入住期間感受到了我們熱情好客的服務,您的好評讓我們備受鼓舞,我們會不斷努力,讓每一位入住的客人都有温馨舒適,賓至如歸的入住體驗。我們衷心期待您的下一次麗江之旅,再次入住我們酒店,祝您生活愉快!
Gästanvändare
Tvåbäddsrum
Bodde på feb. 2022
Annat
1 recension
5.0/5
Enastående
Publicerades 10 feb. 2022
Nice hotel.The hotel was clean and tidy and the rooms was comfortable.The staff were great and helped us a lot.The front desk was very friendly. The staff were very helpful, especially Lucy, and the service was excellent
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Hilton Garden Inn Lijiang and giving us good comments and recognition. I believe that under your encouragement, we will do better. At the same time, we will continue to strive to create better quality service experience for you, looking forward to your next visit, WISH you a smooth journey and a happy life!
Carlos Jr Tolentino
Den Guest Room King Bed
Bodde på jan. 2022
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 28 jan. 2022
Staffs are very helpful especially the Restaurant Manager, Sally! The facilities are clean and safe, service was great! I enjoyed the food too!!! 👍👍
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇入住麗江實力希爾頓花園酒店並給予我們好評與認可。相信在您的鼓勵下,我們會做的更好。同時我們會繼續努力為您打造更好的優質服務體驗,期待您的下次光臨,祝您旅途順利,生活愉快!
ABALANDIN
Tvåbäddsrum
Bodde på feb. 2022
Par
15 recension
4.2/5
Mycket bra
Publicerades 3 maj 2022
Nice option for the current location. Worth the price. But a bit old. Breakfast 100 % Chinese.
Översätt
Svar från boendet: 親愛的客人,感謝您選擇麗江實力希爾頓花園酒店作為您在麗江的下榻之所,很高興得到您的認可與好評。酒店坐落於麗江古城核心,毗鄰眾多熱門景點大研古城,黑龍潭公園,束河古鎮等。步行至古城僅需十幾分鍾,餐廳每日供應豐富多樣的自助早餐,除了傳統中西式早餐沙拉,水果,熱菜,麥片,炒飯等,還可品嚐到本地納西早餐風味,如:雞湯米線、麗江粑粑等,為您開啟美麗一日。我們衷心期待您的下一次麗江之旅,再次入住我們酒店,祝您生活愉快!
Gästanvändare
Den Guest Room King Bed
Bodde på jan. 2022
Par
20 recension
5.0/5
Enastående
Publicerades 26 jan. 2022
Decent hotel close to the old town. You can walk up a hill or take a taxi to get there. The place was clean and tidy and the room was comfortable. The staff were great and helped us alot. The ladies at the front desk were very nice and friendly and the lady at the noodle station in the morning was very nice and helpful. Would stay again.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您選擇入住麗江實力希爾頓花園酒店並給予我們好評與認可。相信在您的鼓勵下,我們會做的更好。同時我們會繼續努力為您打造更好的優質服務體驗,期待您的下次光臨,祝您旅途順利,生活愉快!