Jinmao Pureal Mountain Lijiang recensioner

The hotel has best location, the view of snow mountain is stunning! Staff are friendly and helpful, Kai who brought us to the forest and Emily who served us in the restaurant and other staff members who I couldn’t name, they provided fantastic service. Will come back again, thanks!

The resort is awesome, and the services are top-notch. Their customer representative, Carina, responded quickly to any requests through WeChat. Would suggest all foreigners to download WeChat if you are thinking to visit China. The hotel is located near the snowy mountain, with an altitude of about 3100m. My parents suffered from high-altitude sickness on the first night, but luckily, the hotel provided medical oxygen equipment, which helped them feel better. Would definitely revisit the resort!

If your purpose in Lijiang is the snow mountain and the villages surrounding it, this hotel is hard to beat. The rooms are large and the estate is sprawling and peaceful. You can see the snow mountain from the room and if you’re blessed, the sunrise golden cast on the snow mountain is an amazing view. Service is attentive and thoughtful (celebration decor/cake, free shuttle service to the tourist centre nearby and even providing portable oxygen everyday for if guests have altitude issues). Alex and James were super helpful and understanding on the butler service WeChat.

We had an excellent stay at Jinmao Pureal Mountain Lijiang, with no complaints about the staff, food, or rooms. This 5-star hotel truly delivers 5-star service. The sunrise view from our room was breathtaking, adding a magical start to each day. Even when we requested buggy services to transport us between the main lobby and our block, the wait time was minimal, ensuring convenience throughout our stay. The high tea and breakfast provided were exceptional, offering a wide variety of delicious options. As we stayed during Christmas, we were delighted to receive complimentary ham to accompany our dinner, which added a festive touch to our experience.

It is very nice view in the room to see the snow mountains, no need to wake up early and queue for the view. The hotel also provide many local activities to explore the culture, had a lot of fun!

Best stay ever… got upgraded to mountain executive room, the room is huge and face the beautiful Yulong mountain. They have so many activities for kids, and the highlight is star gazing. We were lucky to have clear skies and learn a lot about star gazing for a small fee.

A luxurious hotel, whose location is great if you want to have a majestic view of the Jade Dragon Snow Mountain or to get to the cable car station. From the comfort of the room during sunrise, you'll be able to see how the mountain transforms from cool grey to golden 日照金山.

The room is absolutely beautifully designed with direct Mountain View. We had dinner and breakfast at the hotel, both were absolutely great. Hotel staffs are friendly and helpful. We really enjoyed wandering around the hotel premise, as the hotel has many shops opened by third parties, like a tea shop, a speciality coffee shop, and a TangKa painting museum. All the shops have different styles, the clashed ambiance made the hotel very artistic and charismatic

The staff were super helpful in accommodating to our needs. The receptions were very responsive on WeChat and helped us get ready for the trip to the mountain, and even booked us a Taxi to our next hotel from their own accounts. The hotel has lots of cool activities you can take a part of and has amazing views.

Very bad service and bad manner for hotel receiption staff. Thep mistaken double charges my credit card and acted very arrogance; trying to blame my card issuer for double charges me. Even after they found out the mistake came from their staff double inputs data, they still felt like it was not their problem. Worse than this, one of hotel receiption, looked at me as I was a lousy customer.

I recommend this hotel in the Yulong Snow Mountain Scenic Area. You can see the majestic snow-capped mountains through the room window, which is a very good experience. But you need to pay attention that its altitude is over 3,000 meters, and the temperature will drop a lot after the sun sets. The most important point is that you can't order takeout in this hotel. I would like to thank my butler Owen. In fact, the hotel staff are very professional and enthusiastic.

Fabulous location with direct access and view to Jade mountain, service in the restaurant needs to be improved though.

Excellent place for retreat with fantastic view, friendly and helpful staff with personalised service.

The service is great and they tried their best in accommodating early check-in. Best hotel breakfast I’ve had in Lijiang overall. Overall they can do more frequent cleaning of the toilets