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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.8
Renlighet4.7
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Gästanvändare
Boende med stadsutsikt
Bodde på aug. 2024
Familj
8 recension
4.7/5
Otroligt
Publicerades 7 aug. 2024
The room is good.The service is perfect. we like the breakfast there!Nice!There is a pity, the hairdryer is too old. Through the window, the view from the outside is very good.
Översätt
Svar från boendet: Dear sir/madam,Your wonderful review has made our day! We are delighted that you enjoyed our products and services. We promise to keep up the good work and make every interaction with you memorable.Sincerely,Assistant Manager
Angkana
Flagship Double Bed Room
Bodde på nov. 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 21 dec. 2024
Helpful Staffs, Good Location, Nice View, Varieties Breakfast
Översätt
Svar från boendet: 尊敬的官房貴賓,歡迎您入住麗江官房大酒店,能讓您滿意是我們最大的榮幸。我們一直致力於為每一位賓客提供精美的餐食、乾淨舒適的入住環境和細緻周到的服務。很開心我們的努力得到了您的認可,您滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您的再次光臨,祝您生活愉快!
Christopher Alvin
Boende med stadsutsikt
Bodde på juli 2024
Res med vänner
17 recension
4.2/5
Mycket bra
Publicerades 16 juli 2024
The room was far smaller than expected with a very petite though functional bathroom (without any natural light). The two single beds were small and difficult to sleep in. The air conditioning was old and quite poor. It was difficult to bring the temperature down at night. There was one tiny wardrobe that could not hold much clothing at all.
There was no tea, coffee or other benefits of an alleged 5 star hotel. The following day, the cleaners (who were fantastic and very nice) brought us a few biscuits and a plate with a few fruit items on it. Two bottles of water were provided each day.
The breakfast had a good selection of possible dishes though the staff did not refill regularly so many items became unavailable during breakfast. The dishes were very Chinese orientated, which was not a problem given that we were the only foreigners in the hotel.
The reception staff were excellent, very helpful and supportive.
Översätt
Svar från boendet: 親愛的官房家人您好!感謝您用心的評價!漫遊天地,因偶然結識您,也期待下次與您的相遇!我們酒店是雲南省第一家五星級酒店,是麗江市的地標性建築,酒店頂層23樓是觀看麗江市全景和“日照金山“的最佳觀景台。酒店位於麗江市中心,距大研古城步行15分鐘,後門出去就是七星商業街,購物用餐都十分方便。衷心期待您再次光臨,祝您生活愉快~
LG Cat
Snöberg Rum - med utsikt (2 sängar)
Bodde på mars 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 16 mars 2024
We were treated extremely well by the staff, who went out of their way to assist us with difficult situations. Breakfast is included and it is extensive enough to satisfy most people. All in all , highly recommend.
Översätt
Svar från boendet: Dear sir/madam,we are so pleased to know that you had a enjoyable staying with us. And we are so grateful for your business and recommendation. We are looking forward to seeing you again in the future.
Gästanvändare
Superior-tvåbäddsrum
Bodde på aug. 2024
Ensamresenärer
23 recension
5.0/5
Enastående
Publicerades 24 aug. 2024
Good location, nice staffs
Översätt
Svar från boendet: 尊敬的官房貴賓,歡迎您入住麗江官房大酒店,能讓您滿意是我們最大的榮幸。我們一直致力於為每一位賓客提供精美的餐食、乾淨舒適的入住環境和細緻周到的服務。很開心我們的努力得到了您的認可,您滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您的再次光臨,祝您生活愉快!
A singular traveler
Superior-tvåbäddsrum
Bodde på feb. 2023
Ensamresenärer
12 recension
4.7/5
Otroligt
Publicerades 16 feb. 2023
This hotel is located within walking distance to the old city of Lijiang. Since it is one of the tallest buildings in Lijiang, it allows a great view of the snow-capped Jade Dragon Snow Mountain. The room itself is comfortable, but you can hear the people from the next room when they talk. The breakfast is good, but it is the same every day. The hotel boats a swimming pool and sauna, but when I asked about them, I was told they are closed.
Översätt
Svar från boendet: 尊敬的官房貴賓,歡迎您入住麗江官房大酒店,能讓您滿意是我們最大的榮幸。我們一直致力於為每一位賓客提供精美的餐食、乾淨舒適的入住環境和細緻周到的服務。很開心我們的努力得到了您的認可,您滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您再次光臨,祝您生活愉快!
Christian
Boende med stadsutsikt
Bodde på jan. 2023
Par
15 recension
3.2/5
Publicerades 25 jan. 2023
Just outside of Old Town of Lijiang with 15 Minutes walking.
The whole hotel needs some renovation. The carpets are dirty, the doors are very used, including big gaps.
Swimmingpool and Sauna Area where both completely closed.
Breakfast was ok, but everything with plastic.
It was very cold in the Breakfast-Restaurant.
All the Staff is very friendly and helpful. Also one person was speaking English!
Översätt
Svar från boendet: Dear guest, thank you for choosing and staying with us. On behalf of the management, l do apologize to you for your uncomfortable experience at the hotel . Your comments have been forwarded to the management and the related departments ,which will take actions to provide better services to all guests immediately . In regard to the used facilities, we have a plan of replacement and renovations. Thank you again for suggestions and comments, we do sincerely look forward to seeing you again in the future .
Gästanvändare
Deluxe Suite - med utsikt
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
Great service!
Översätt
Svar från boendet: 尊敬的官房貴賓,歡迎您入住麗江官房大酒店,能讓您滿意是我們最大的榮幸。我們一直致力於為每一位賓客提供精美的餐食、乾淨舒適的入住環境和細緻周到的服務。很開心我們的努力得到了您的認可,您滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您的再次光臨,祝您生活愉快!
MOHAMMED ALSHAWKI
Superior-tvåbäddsrum
Bodde på aug. 2022
Familj
9 recension
5.0/5
Enastående
Publicerades 24 aug. 2022
Thanks for the hospitality. The hotel almost clean and in the downtown. We found a good team at the hotel and met us warmly
Översätt
Svar från boendet: Dear guest, thank you for choosing and staying with us. it’s our honor to serve you and we’re looking forward to seeing you again.
Markus
Boende med stadsutsikt
Bodde på aug. 2022
Par
51 recension
5.0/5
Enastående
Publicerades 10 sep. 2022
Nice Hotel... really good support! We had some Problems because of COVID. The stuff helped us in a really professional way! A recommendation for foreigners!
Översätt
Svar från boendet: Dear guest, thank you for choosing and staying with us. it’s our honor to serve you and we’re looking forward to seeing you again.
Gästanvändare
VIP Rum (Dubbel säng)
Bodde på aug. 2022
Ensamresenärer
9 recension
3.7/5
Publicerades 13 aug. 2022
Easy to find as is the tallest building in the town. The hotel has two parts to it- the International main building and a smaller 'local' style Which is where is stayed. Really lovely setting Just wasn't too impressed by the room Which had obviously seen better days. Pool on roof with a great view was a nice touch and breakfast had me set off for my journey in a good mood. Would come again, Just Hope for a better room. PS: Collins at reception speaks English Really well and has been working at the hotel since it was built twenty years ago and is a great Welcome host
Översätt
Svar från boendet: Dear Justin , thank you for your choosing and staying with us. It's my honour to serve you. My colleagues and me are looking forward to seeing you again in the nearest future.
Mrs. Shon
Flagship Double Bed Room
Bodde på juli 2022
Par
22 recension
4.5/5
Utmärkt
Publicerades 2 aug. 2022
The hotel is lovely with wonderful attentive staffs . The forms given to the expats took a while to fill out but appreciate that it was all in English .
The breakfast is nice Chinese style type . The rooms are clean but our cleaner didn’t clean our tea and coffee mugs . It’s worth the money to stay here again
Översätt
Svar från boendet: Dear guests, thank you for choosing and staying with us. We are looking forwand to seeing you again.
Dave
Superior-tvåbäddsrum
Bodde på apr. 2022
Ensamresenärer
18 recension
4.2/5
Mycket bra
Publicerades 17 apr. 2022
The hotel rooms are a bit dated but fit the need to stay a night in central Lijiang. I had to work in the business which was nice workingplace. Breakfast could be a bit better.
Översätt
Svar från boendet: Dear guest, thank you for choosing and staying with us and thank you for comments on our hotel as well. The hotel managers and the breakfast chef have been informed of your comments..We will take actions to make the breakfast better.Thank you again and we are looking forward to seeing you again in the future.
Svar från boendet: 親愛的官房家人您好!感謝您用心的評價!漫遊天地,因偶然結識您,也期待下次與您的相遇!我們酒店是雲南省第一家五星級酒店,是麗江市的地標性建築,酒店頂層23樓是觀看麗江市全景和“日照金山“的最佳觀景台。酒店位於麗江市中心,距大研古城步行15分鐘,後門出去就是七星商業街,購物用餐都十分方便。衷心期待您再次光臨,祝您生活愉快~