Hotel Carlton Lille

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

Only stayed one night, but all very good. If there was a very good option, I would have chosen that, so more than good, but not excellent! Definitely use the Carlton again if I'm staying in Lille.

Notre séjour était impeccable, rien à dire. Lorsque nous reviendrons à Lille, nous irons encore chez vous.

Très bon emplacement et très bon accueil. Hôtel joliment décoré et chambre plutôt propre

The property was clean and tidy and well located. We were made to feel welcome and we received some good advice on restaurants offering the local cuisine. The cultural venues we visited were all within walking distance of the hotel.

First class Hotel and Staff at the center of lovely Lille. Front desk staff were wonderful in recommending and securing the perfect dining option for our small group. thank you !

No English language tv. Everything else spot on. Particularly good bed. Slept like log better than at home.

We had a great view of the town. The room was spacious, clean and comfortable. Coffee machine and other glasses were very clean as some hotels offer not very nice conditions. We had bathtub which was large and comfortable. We will go back again.

Very convient location. Room facilities are terrible, poor shower and cramped separate toilet.