Heronissos Hotel

Schönes Hotel, Badezimmer neu und modern, Zimmer eher schlicht. Unseres hatte keunen Balkon und durch die Bauweise (extrem tiefe Fensterbank) kamen wir nicht ans Fenster und an die Vorhänge. Auf den Zierkissen waren lange Haare von vorherigen Gästen. Das Personal im Restaurant und an der Bar ist sehr freundlich und aufmerksam. Der Herr am Empfang war etwas mürrisch. Poolbereich sehr modern und schön gestaltet. Liegen wurden aber immer schon früh morgens von anderen Gästen reserviert, es war also kaum möglich noch welche zu bekommen, wenn man sich nicht selber welche früh freihält. Die Handtücher wurden vom Personal nicht abgeräumt. Gäste waren überwiegend junge Engländer, die das Hotel als Partyhotel nutzen und den ganzen Tag am Pool liegen. Die Essensauswahl war gut, Buffet wurde auch sehr sauber gehalten und das Personal ist schnell mit dem Aufräumen und Reinigen der Tische. Insgesamt hat es uns gut gefallen, Preis-Leistung in Ordnung. Wer es aber ruhiger und entspannter mag, ist woanders besser aufgehoben.

Not a great start room was really bad booked with love holidays ,had to complain after being shown about 6 rooms settled for a fairly ok room not a great start to my first time abroad .food wasn't great dining room staff not very friendly and too quick to move plates when still eating .cleaning staff are more friendly and do fab job ..But did have a fab time there in the end entertainment was good ,drinks not so good.Manager who passed through hotel was a very handsome man made stay more enjoyable.

This Hotel is terrible they give you the worst room in the old hotel across the road and tell you that you can upgrade for an unjustifiable amount. The food is look warm no choice. That’s when you get in the restaurant as it’s way too small for the amount of guests. The bar staff were rude and intimidating. Do not book this horrendous hotel.

I had an absolutely awesome time here. All the staff was lovely and so helpful, the food was amazing. The staff work so hard i have so much respect for you all.... It was Easter weekend too so really enjoyed the local tradition. And traditional Greek singing and dancing round the pool, with spit roast lamb BBQ....I can honestly say I fell in love with the place, absolute beautiful people, stunning place, gorgeous beach. am definitely coming back. Thank you !

Forteini the manageress was just superb . There was no problem too big!! Such a lovely lady. And a shoutout to her team. Impeccable stuff. Thank you Forteini and Heronissos for making our holidays in Crete, Greece a beautiful experience. .

Very nice hotel very clean 100 meters from the beach. This was my first ever solo holiday. The Dimitri and Ana from the bar was so welcoming and friendly they made my holiday such a great experience. The food is outstanding such a lovely place I will be coming back.

All the staff were so welcoming and helpful! Nothing was ever too much for either Dimitris or George! Never wanted to leave! Will 100% be coming back just for them! Drinks are strong but really tasty, food was unbelievable especially the seafood!

The service is very good, Dimitrios is particularly professional and is recommended; he provides information and helps with all questions. Staff are very friendly and accommodating, rooms are fine and very clean, the hotel is very close to the center and the beach is about a five-minute walk away. These prices are right for this hotel. We are satisfied. Visit this hotel and stay satisfied! Have fun!!

Our first experience of the lovely island of Crete was made more memorable by the staff at this hotel. Every single person made us feel welcome with their warm and friendly approach and we will definitely be booking another visit. Thank you.