Hersonissos Palace

Great hotel, highly recommend! The food is delicious and fresh, there is a lot of vegetarian options which was a nice suprise. The staff is very nice. The rooms are pretty and clean. The beach is very close. Amazing experiance. Staying here was the right choice.

Just returned from 2 weeks at this hotel def not a 5 star maybe a 3 at a push . Been to Crete many times and this is the worst hotel I’ve ever stayed at. Hardly any sun beds and most are broken the manager really miserable never spoke one to me and my husband in 2 weeks when we said morning to him The staff are rude and not friendly at all you’ve barely finished your food and they take your plate away made to feel uncomfortable . So we decided to eat out more the food is ok like most all inclusive hotels the drinks poor no good cocktails and week measure in spirits . The rooms are clean that’s the only good thing about this hotel I def woudnt stay or recommend this hotel I would say avoid many more really nice hotels in hersonisos. We met some nice people that’s what made this holiday . STAY AWAY from Lorraine and Dave from York

Just returned having spent 11 nights here. This is most definitely not a 5* hotel. The majority of the staff were very rude. In the restaurant there is very limited options. It’s ok if you like fish, veal or pork. However, the desserts are amazing! Regularly the manager comes around with a free bottle wine & the QR code suggesting you give a good review! There are 2 pools. The 2nd pool is round the back & is poorly maintained. For a hotel of 167 rooms, there is not enough sunbeds. At the 2nd pool despite having lots of space there is only 28 sunbeds. The pool bar opens intermittently & then the staff have to regularly close to get more ice. Surely, getting a freezer would be a good idea! On a positive, the rooms are lovely & clean and the beds comfortable. I can only think the 5* rating is influenced by the tax. Would I return? Unfortunately not.

The food is fantastic, something new every day, everyone will find something for themselves. The restaurant manager takes care of everyone and keeps things tidy. Amazing cuisine, fantastic drinks!!! What more could you want? If I'm in Greece again, I'll definitely come here again I recommend ⭐️⭐️⭐️⭐️⭐️

Hotel was very good, food was delicious, service was good.. Bars have been done good Reception works 24 o’clock. Tonya is forever)

Nice rooms , loved the quiet pool with the little bar. Know bar burger restaurant top taste. Been there been happy again. Till next time!