Hersonissos Palace

Hotel clean. Staff good. Beach bar excellent. Pool bar noisy. And full of smokers Till late although music stops at 10pm. Food bland and little variation. limited bar menu. Had to pay tourist tax 220 euros. And had to pay for safe in room a first for us. Wouldn't return.

Not sure if it happens to everyone but we got dumped on the high street by the jet 2 transfer bus and told to just walk till we saw our hotel, wasn’t impressed, as on our return they picked us up right outside. Got to the hotel, paid €105 euros for the Climate Resilience fee as it’s a 5 star hotel NOT, and €20 euros for the safe! There are only 2 lifts and reception is on the 2nd floor. The room was clean and tidy, fresh towels every day and the staff were lovely. The balcony leaves a lot to be desired. The outside of the hotel is tired. There’s a pub on the sea front called Know and we went there most of the time, there was entertainment on once at the hotel. The food was never hot, I expected more Greek food being in Greece yet there was more pasta and the choice wasn’t up to much but the deserts were really nice. One night we went down at 8.15pm and there was very little left, none of the dishes had been filled up once empty. We were all inclusive but you couldn’t get access to any food outside of the restricted times. Our first few days were good but then the hotel seemed to fill up overnight then towels were being put on Sunbeds extremely early, so imagine it will be a sun-bed war by now. We took the little train around Hersonissos which was good and took you to the old town which was very picturesque and saw outside the main part of the resort. We won’t be returning.

Clean room and amazing food and nice people. I was impressed by the beach bar,witch is at 30 meter from hotel,and the wiew by the sea it's amazing. The people who work here are very kind and ospitality. The water was verry clean. The beach is also clean.

The hotel is located in a great area near all the nightlife and eateries there is something for everyone the rooms are nice and clean pool area can get quite busy somedays but there are two other pools all the staff are a great credit to the hotel as they help with any issues you might have and the bar staff around the pool are a assett to the hotel as well especially dimitri thankyou for a enjoyable first visit to crete

The welcome and staff are so friendly. I am gluten free and the restaurant manager ensures I know what I can eat and there is plenty. Really enjoying the pool area and luxurious sun beds along with the drinks. Would recommend staying here again.

Very clean and today hotel.swimming pool is spotless aswell.great variety of food.all very fresh. We went end of may an it was lovely a quiet.WiFi was great aswell. staff are very friendly and helpful.great experience. Wish I was still there tbh