The Mermoon Resort Ling Shui, Tapestry Collection by Hilton

This hotel is a nightmare. They demanded upfront for full payment and deposit and then claim that they didn’t receive the payment although it is reflected as paid on my phone(alipay). So for the rest of my stay, I was constantly bugged about this money issue (including calling my room at 10:00PM and demanding to check my phone (again!)for verification d of payment!). The only highlight is that the breakfast buffet is very good snd the lady manager of the restaurant is very professional. I believe she is the ONLY staff that is worthy to be mentioned. The staff needs to be retrained in service language, service attitude and professionalism in the hotel industry. What a disappointment of a holiday! Eventually after threatening to complain to 12345 , I got my deposit money back pronto. Never again to this hotel- nit worth the stress!!

自駕過去停車方便有地庫，正好趕上淡季價格划算，辦理入住時前台小莫服務禮貌熱情人很友好！房間乾淨整潔，正好看到別房間清掃的阿姨打掃感覺乾的很認真。酒店設施中規中矩，早餐方面中西式基本該有的還是有，但沒有其它五星酒店那麼豐富相對單調些，也還好吧。

酒店非常好！酒店新開新裝修，裝修不錯，服務不錯！感謝值班經理王木木和Joseph，全程管家式服務，非常的棒！酒店離海邊很近，預訂的海景房，風景好！酒店還有贈送扎染、抓螃蟹等活動，小朋友很喜歡！酒店周邊環境安靜，海景房性價比之王，推薦入住！