Raffles Hainan Clear Water Bay

The service was good, and the butler, Vida, was great and helped us a lot. The facilities were great too, the gym, the swimming pool, the access to the beach. Breakfast was not the best, but decent. Location was nice at the beachfront, but a little out of the way for other activities we wanted to do outside of Lingshui.

A wonderful hotel in a super clean and quiet area called Clearwater Bay. The service from Diana was excellent and she helped us to settle in and provided everything we needed with her brilliant hospitality. The breakfast quality was high, a great swimming pool and a nice private beach. The room was big with stunning views! Highly recommended!

Our stay at this hotel was an extraordinary experience, made exceptional by the outstanding service provided by Elena. From the moment we arrived, Elena greeted us warmly and took care of our every need throughout our stay. She was always available for communication, whether in person or over the phone (or texting via WeChat) making sure that we were comfortable and well-informed. Elena's assistance went beyond the usual. She helped us with translations, speaking fluent English, Chinese, and Russian, ensuring that language was never a barrier for us. Her dedication truly shone when she orchestrated a special surprise for my girlfriend's birthday. She arranged for the pianist to play a heartfelt rendition of "Happy Birthday," creating a memorable and touching moment that we will cherish forever. The hotel itself is a masterpiece of architecture, combining luxurious comfort with a cozy atmosphere. The grandiose design blends beautifully with the tropical, jungle-like surroundings, offering a unique and immersive experience. The beach, with its clear white sand, adds to the paradise-like vibe. Breakfast was another highlight, with amazing buffet that catered to a variety of tastes. Our room, complete with a private pool, was stunning and provided the perfect setting for relaxation. The entire staff was incredibly helpful and kind, contributing to the overall sense of hospitality and warmth. Elena's exceptional service, along with the hotel's luxurious amenities, made our stay unforgettable. We highly recommend this hotel to anyone looking for a blend of luxury, comfort, and unparalleled service.

We are a family from uk travelling through China with our two sons 10 and 8 years old. The big plus of this hotel is the private and peaceful beach. This hotel has large enough grounds and spaces to feel not crowded and peaceful. Our lady butler spoke english and was super helpful. Food was good quality and nice choice, although we struggled a bit to find a variety of vegetarian dishes for our vegetarian son, having said that this was a bit of an issue everywhere we went. The hotel is situated away from the major tourist agglomeration which is very nice. The only thing we found strange was the music constantly played at the beach buffet. We would have preferred to listen to the waves and the crickets than the man made noise… I guess this maybe a bit of a cultural difference . On that note … the last orders at the bar are at 9:30pm. All in all we all had a great stay and would recommend the hotel without hesitation.

diana

非常感謝清水灣萊佛士酒店Darryl管家好評 入住清水灣萊佛士酒店期間，Darryl管家的服務堪稱完美！他細緻周到，從入住安排到行程建議都無可挑剔，總能提前洞察需求。無論是推薦隱藏的酒店祕境，還是貼心準備我最愛的夜床點心，都讓人倍感尊貴。他的專業與優雅，讓整個假期充滿驚喜。感謝Darryl讓這次入住成為難忘的體驗，下次一定再會！