Turim Luxe Hotel

Casa de banho com água pouco quente

Hotel bem localizado. Os quartos já estão a começar a ficar um pouco degradados, papel de parede a descolar e rodapé a ficar podre. Televisão minúscula.

Personnels très accueillant, station de métro proche et plusieurs commerces à proximité, par contre une climatisation très faible et une odeur nauséabonde après utilisation des sanitaires.

Poor service, not tipical for Lisboa. The reception is disgusting and unfriendly.. I do not advise anyone, there are many beautiful places nearby. No wonder the rating on Google is 3.5! The location is on a good street, but these are all advantages.

If you are planning to work from here, find another place. The internet does not work no matter the room. They even changed my room, but right when I needed to start a business call I could not access it. Air conditioning does not work, which might be terrible for the summer in Lisbon. Thank God temperatures were still mild during the night, in June. The walls were a bit worn out, the sink was clogged and the towels, though very clean and dry, had a strange smell (like they had been packed for ages). The remote control did not work. The staff is cute and friendly and do their best to help, but are obviously trying to manage the chaos. The bed is also very good.

Firstly starting with the positives. We found the hotel clean. Only a few minutes walk to the metro. A few restaurants and bars in close proximity. Now the negatives. Air conditioning was pathetic. In 35 degrees it might as well not have been on. Yes we did report it. WiFi was hopeless. Never able to connect from the 1st floor during our stay. Yes we did report it. The breakfast was very basic. No hot food whatsoever. I resorted to the same breakfast every day. Would we return if in lisbon again, no.