Neya Lisboa Hotel

Neya Lisboa Hotel recensioner

Neya Lisboa Hotel

R. de Dona Estefânia 71 75 75 77, Lisbon, Grande Lisboa, 1150-132, PortugalVisa hotellinformation
Neya Lisboa Hotel
Neya Lisboa HotelNeya Lisboa HotelNeya Lisboa Hotel
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1 natt

Gästrecensioner

8.9/10
Mycket bra
125 recension
Verifierade recensioner
Läge och interiör8.8
Bekvämligheter9.0
Service8.8
Renlighet9.0
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Alla recensioner(125)
Positiva recensioner(23)
Recensioner med foton/video(3)
Utmärkt vistelse!(10)
Rent och städat(6)
Negativa recensioner(2)
Lam Yiu Ting
Standarddubbelrum
Bodde på apr. 2025
Reser med vänner
7 recension
7.0/10
Publicerades 24 maj 2025
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended. Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided. The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere. On the positive side, the bed was very spacious, which we greatly appreciated. Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Översätt
Svar från boendet: Dear Lam Yiu Ting, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. Rúben PereiraFront Office Manager
Gästanvändare
Standardtvåbäddsrum
Bodde på maj 2025
Familj
3 recension
10/10
Enastående
Publicerades 14 juni 2025
Thanks Mr. Ali for his great assistance and service that provided during our stay at Lisbon !
Översätt
Svar från boendet: Dear Guest, It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Evelyn
Standardenkelrum
Bodde på sep. 2024
Ensamresenär
15 recension
10/10
Enastående
Publicerades 2 nov. 2024
Small room but well equipped. Location is great , you can walk to most of the places. Breakfast is awesome!
Översätt
Svar från boendet: Dear Evelyn,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company.We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Fatih Barin
Standardtvåbäddsrum
Bodde på aug. 2024
Ensamresenär
1 recension
10/10
Enastående
Publicerades 10 sep. 2024
it was amazing experience. expecialy receptionist gentleman i dont remember his name, i think he is spanish. thank you somuch
Översätt
Svar från boendet: Dear Fatih Barin,It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Maddi McDougall
Standarddubbelrum
Bodde på maj 2024
Par
6 recension
9.0/10
Utmärkt
Publicerades 20 juni 2024
Clean rooms and friendly service. Little bit of a walk to the centre of the city and hilly so if you are not into walking perhaps not the location for you.
Översätt
Svar från boendet: Dear Maddi McDougall,Thank you for the kind words about our rooms and service. We regret that you found the hotel's location inconvenient for the purposes of your visit to the city. However, we would like to inform you that there are frequent bus services in the vicinity of the hotel, allowing you quick access to the historic city centre. In future situations, we suggest that you consult the Reception team, who are available 24 hours a day to help you with any queries you may have. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
Mikalay
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
14 recension
10/10
Enastående
Publicerades 8 dec. 2024
Bardzo dobry hotel.
Översätt
Svar från boendet: Dear Mikalay,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit. Rúben PereiraFront Office Manager
ANUJA PRADEEP
Rum Standard (extrasäng)
Bodde på jan. 2024
Familj
3 recension
10/10
Enastående
Publicerades 2 mars 2024
Lovely hotel. The staff was very helpful.
Översätt
Svar från boendet: Dear Anuja Pradeep, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
WongShirley
Rum Standard (extrasäng)
Bodde på juni 2023
Familj
1 recension
3.0/10
Publicerades 9 juli 2023
Not recommended this hotel not honest to accept Trip.com vouchers description for payment for 3 adults, as impolite staff excuse only one person reservation, hotel need me to pay 25 Euro each person X2 each night each room. The extra cost now settled with Trip.com
Översätt
Gästanvändare
Rum Standard (extrasäng)
Bodde på juni 2023
Familj
2 recension
4.0/10
Publicerades 8 juli 2023
NOT recommended as hotel not honest when I check in, staff need me to pay two extra cost of my family members at 25 Euro each room each night just excused I have only reserved one person through Trip.com (my vouchers noting that costs cover all 3 persons). Trip.com failed to liaise with hotel staff and Trip.com agreed refund me back about 70% of total cost that but I disagree that I still negotiate 100% when I am back to UK.
Översätt
sunshinecarey
Standardtvåbäddsrum
Bodde på mars 2025
Par
2 recension
10/10
Enastående
Publicerades 3 maj 2025
酒店位置很方便，早餐豐盛，房間乾淨舒服，性價比高。
Översätt
Svar från boendet: Dear Sunshinecarey, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
CHOI38
Standardtvåbäddsrum
Bodde på juli 2025
Affärsresenär
23 recension
10/10
Enastående
Publicerades 6 aug. 2025
숙소 시설 깨끗하고 직원분들이 친절합니다 편하게 쉬다 다른 지역으로 이동합니다
Översätt
Egidio Pasquariello
Standardtvåbäddsrum
Bodde på dec. 2024
Annat
1 recension
10/10
Enastående
Publicerades 4 feb. 2025
Hotel eccellente, ubicato in centro della città, ma io non ero in visita a Lisbona.
Översätt
Svar från boendet: Dear Egidio Pasquariello,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit.Rúben PereiraFront Office Manager
Abdel64
Standardtvåbäddsrum
Bodde på juni 2025
Par
2 recension
6.5/10
Publicerades 26 juli 2025
Nichts Besonderes. Mitarbeiter sind bemüht.
Översätt
Svar från boendet: Dear guest, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. NEYA Hotels Team
Tuiaara E
Standardtvåbäddsrum
Bodde på jan. 2025
Par
4 recension
10/10
Enastående
Publicerades 7 apr. 2025
Номер чистый, комфортный, хорошая шумоизоляция. Нам все понравилось.
Översätt
Svar från boendet: Dear Tuiaara E,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company. We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Павел Ру
Standardtvåbäddsrum
Bodde på sep. 2024
Reser med vänner
60 recension
10/10
Enastående
Publicerades 3 nov. 2024
Всем понравилось. Хороший отель брали сразу 5 номеров. Хорошее расположение.
Översätt
Svar från boendet: Dear Павел Ру,The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager