Courtyard Little Rock Downtown

Friendly reception.

Our stay at the Courtyard Marriott was pretty good but could have been better. My major complaint was that there were no outlets by the bed to plug your phone into. I find this unacceptable since you can easily replace the bedside lights with ones that have a built-in plug. Almost everyone nowadays plugs their phone in at night next to their bed. The room was very large and room and bathroom were clean. My shower had great water pressure but my sister said her shower had bad water pressure. Her room was looking out over the construction across the street but she heard no noise from it. The parking is in a parking garage behind the hotel but if there are more than one of you, you can pull up in front and unload and then park in the back. We weren't impressed with the bistro where you have to buy breakfast which has minimal choices and wasn't very good - kind of like airplane food. We ate dinner the night before at the Copper Grill (steaks, seafood, chicken, etc) which is about three blocks away. It was good and reasonably priced. If you have time, there is a great sculpture garden along the riverfront across the street. It's among a nice wandering park with lots of trees and pretty views. Entrance is to the left of the amphitheater at the end of River Market Avenue.

Great hotel in a great location. There are many activities in the area around the hotel. Parking is easy and cheap. Hotel is quiet and clean. I must also give special recognition to Sharonda for outstanding customer service. WE had a good stay here and will return.

Due to an illness I had to cancel my reservation. Imagine my surprise when my credit card was charged $125! Well, Courtyard, you got my money but will no longer get my business. A $20 or $30 cancellation fee would be reasonable when the cancellation as very little expense to the hotel, but $125 IS SIMPLY THE PERFECT WAY TO CHASE THIS CUSTOMER AWAY FOREVER! (oops, people say using all caps indicates shouting, well...I AM SHOUTING!)

Came to Little Rock for the day on a business trip. Hotel was clean, In Walking distance to restaurants. Next to the river. Parking garage next door. I would definitely come back. The staff was nice and friendly. Room was clean, ac worked. No issues. I liked the filtered ice and water available.

The staff were kind and the lobby is very nice. The bed was fine. That’s about where the highlights end for this hotel. The showers were lukewarm with terrible water pressure. The rooms are old and outdated. Ours smelled musty and there were food crumbs left on the couch. None of the exterior doors are actually secure. They just open right up without a hotel key. To top it all off you have to pay for a cup of coffee at their “bistro”. Save your money and stay at the embassy or the double tree. Thumbs down from us.

Was driving through Little Rock and stopped at this Marriott property for the night. It was clean, the beds comfty and the property within walking distance to restaurants and breweries nearby. The outdoor garden area just outside the lounge is particularly nice and features an outdoor fire pit that’s nice to sit around while rehashing a day of travel.

Spacious room awaits you in this hotel with amenities galore. They have parking next door for only 11.00 per car which was very reasonable. Friendly people greet you a comfy room in the heart of downtown Little Rock.

'We will take this as a training exercise' the manager said as we detailed to her the problems we had since arriving - this is not good enough, I thought. How many training exercises do you need to finally increase the IQ of some very slow or non responsive staff? - we booked the hotel weeks in advance as hotel members and sent our requests for a quiet room. We called once again before reaching the hotel, as we were driving through a storm from Memphis which delayed our arrival to 10pm in the evening. Shaniqua (or Shafiqua) promised she will write down our requests. As we arrived, the receptionist informed us there was nothing on file, while chatting away to another client saying the cleaner (sat on the reception desk) does not have any information and we should talk to her. 'How important does she think she is?' I wondered. - room 522 was located right at the end of the hallway, near 5 other room doors I noticed with people who kept coming and going with doors slamming hard. We can hide in the long suite, I thought, but no, it was overlooking the interstate I 30 we just came from with traffic 24/7. Surely this could have been avoided if a room was to be reserved on the other side of the hotel, clearly the management is not doing a very good job at training the useless receptionists. - no breakfast included and the majority of their around 50 channels were not working 'because of the storm' - imagine all the hotels in the world not to have TV working because of a storm!!!! - some 3 toiletries in the bathroom, thin bedding sheet that made me scratch the whole night - no wonder the next days I was a wreck - hairs in the bath tub and around - as per my pictures, proof no cleaning was done properly - very funny looking ceiling, dirty, marked wood surfaces - everything was bringing down something which could have looked like a 5 star hotel - no tea bags in the room - I wish I knew that to bring my varieties of tea from home - thank God the main road was not busy and there are several restaurants nearby. A supermarket, having just basic things is located a few streets away - parking is 10 USD per night and you can access it from the back of the hotel: it is a public parking though and then have to drag your suitcases though some outside areas, and press the buzzer for the receptionist to come and open it late at night - what a mess, you think: I could surely do much better without this and seeing the receptionist' moody face. If she worked for me I would have asked her to pack her bags and leave on the spot.