Gästanvändare
3 januari 2024
I booked a weeks stay at the Irinna Hotel as the 3* hotel I wanted to book was full, so I booked this hotel as it was also showing as a 3* hotel on the booking site I used and very near to Ammes Beach. When I arrived my gut feeling was that it looked very worn out and in desperate need of renovating. The path leading up to the entrance was broken up and I would have struggled had I brought a suitcase instead of a rucksack. At check-in I was given my room key which was a Big Old style key on a big, heavy metal fob with the room number on it. As I made my way to my room I looked around at the decor which looked 1980's style. The only way I could describe the room door as it was like a prison cell door, which made me understand why the key was so big. The room was a decent size with 2 single beds which were very comfortable, but no blankets, just the sheet to cover you. I was shocked at the TV, which again looked like it had been there since the 1980's and needless to say didn't give a good enough of a picture to watch tv. The fridge was good for me as I only had Coca Colas or Beer in it. The bathroom was not good, with cracks in the Sink, Toilet and Bath. The shower hose did not reach the wall bracket so any shower had to be whilst holding the shower head in my hand and the shower curtain looked like a big piece of blue plastic that had been cut to size. I had booked on a Full-Board basis, but had arrived after 10pm so had missed dinner that night, so I asked the times of the breakfast and evening meals for the next day. The receptionist informed me of the times, but stated that if I wanted an evening meal, I would have to inform reception after breakfast, which I did the next day and had to give my room number. When I had my evening meal, I started to leave the dining area and was chased by a member of staff shouting to me asking me if I was going to pay for my meal, which was very embarrassing in front of all the other guests in the dining room, to which I said that I had paid. Of course he didn't understand me (How can someone ask if you are going to pay, but cannot understand when you say you have paid?) He understood when I said I was going to get my paperwork and go to reception and I made a point of speaking to him every day to check his English and his English was good. I got my paperwork and went to reception with it (Same receptionist as when I checked in the night before) and she made some feeble excuse of their printer not working, but it would have been sent to them on an email from the booking agent and if the printer is not working they could use their hands and a pen. I informed her how embarrassing it was to be shouted to and accused of not not paying in front of all the other guests and her reply was "Then why did you come to reception this morning and tell me that you wanted a meal tonight?" I told her "Because you told me to when I checked in last night" I could not get the Air-con working for 3 nights, each of which the mosqui
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