La Quinta Inn by Wyndham Livermore

同朋友一齊訂的房，一間是大床房一間是雙床房，主要是離附近的櫻桃園比較近，和附近半小時車程有一個大型的outlet Mall，兩個地方都很好玩，回酒店還可以有一個小型的泳池和Spa房做桑拿去疲勞，美式早餐的非常簡單，沒有什麼可以點評的，這個價錢就這樣也算是比較划算。

Checked in to find out our room was dirty wasn’t cleaned and then Gave us another room which the keys didn’t work and wasn’t offered and discount or upgraded room was really disappointed

Overall this is an older property that is in decent condition. However, things like the shower main control handle falls off, the fan in the bathroom ( which comes on with the light) sounds like it is ready to explode and very noisy, the excersize bike and elliptical need service, makes you wonder who is managing this property or what low standards do they have. My primary issue was the check-in was just poorly recieved. The young lady really needs to be trained on basic customer service, like greeting, welcoming, and covering anything about the hotel (wifi, breakfast hours, where to park, where are the elevators) because in this area she scores a zero. Again, this is just a total reflection on the management and really does not take much to turn around. Of course, caring is the most important aspect.