The Z Hotel Liverpool

It was very good, the staff were very helpful and knowledge. The location was perfect.

We couldn’t use the hot water on 27 dec- 28 dec (1 day) because of the boiler issue.

The property was a good location, and the shower was very strong. You can’t hear anything outside of the rooms, ok for space to move around the room. Air con is very nice and works well cold or warm. The staff were very nice and pleasant. We arrived just after 5, general check in is at 3. We were told we had to wait as they wasn’t sure what rooms are ready but the rooms were ready, it didn’t really make sense what we were being told.Waited around 10 minutes before being told our room number, we did get offered a free drink as a complimentary but I would say structure is a bit shocking. The beds were not comfy at all, couldn’t sleep through out the night, the pillows were not comfy, woke up with a sore kneck and back. Would definitely recommend staying somewhere else for the price or even spending more elsewhere. Parking wasn’t too bad, parked at Moorfield NCP with voucher came to £12 something, however there is a car park closer called Victoria which is across the road. The hotel needs a bit of TLC altogether, buttons on elevator were very worn.

This was my second stay at The Z Hotel Liverpool. Great people. Great rooms, Great location. And I had a club salad that was fantastic. The only thing I do not like about The Z Hotel, is their no refund policy when booking a room. I was coming from the US, and I did not book my whole stay there because sometimes things happen. I could not risk losing several hundreds of dollars. But, I like this place - very much.

Left an item in my room - when I contacted them to get it back the hotel said they didn’t have it. Very disappointing, as I know for sure it was left there. Staff are quite odd and unfriendly. Do not recommend as a place to stay in Liverpool, even though the location is good.

We recently had a 2 night stay at Z Hotel, Lovely welcome on arrival, very clean with a large bathroom within the bedroom that was well equipped with everything we needed. As members we had complimentary cheese and wine each night which was very nice. Breakfast was lovely, we enjoyed both the bacon sandwich and yoghurt which was delicious and well presented. Would recommend and no doubt we will return when visiting Liverpool again.