Somerset Hotel

Arrived at hotel after a long drive ,we knew that we couldn’t check in early but asked if we could get a coffee ,receptionist told in no drinks available on change over day and to walk to the shops….not a good start. Room was allocated and I must say it was like a broom cupboard with no electricity sockets anywhere ,I’m asthmatic and use a nebuliser morning and night and needed to plug it in.The cleaner told me to use the extension cable which was hidden up the side of a very low cabinet with a tea tray on it,surely this is a health and safety issue as the plugs were getting very hot on using it. No room for a bedside table had to use the top of my suitcase. Food was very bland and tasteless and entertainment not the best. Very disappointed with this hotel ,won’t be going back.

Not very happy with my experience visiting this hotel, i have used daishs holidays before and have visited other hotels and they were excellent but this one is the total opposite. Manager Steve very unprofessional complained about the bedroom and was told to go somewhere else if i didn't like it! Waitress Sammie was excellent and a hard worker always happy to go above and beyond for guests. Would not stay here again!

had a lovely time here only thing dissapointing was the bathroom was small if you are a large person its a no no beds very comfy and staff were very friendly had a fire alarm go off one morning and the deputy manager was very profesional where we all had to go outside entertainment was good sam bailey and daughter were fantastic very good breakfast each morning

We have holidayed with Daish many times now. Been to the Somerset about 18 months ago and just home yesterday from our second visit. We were more than happy from being picked up by ADAM our driver, very polite and got us there safe and sound. Reception check in - no fuss swift and FAITH very friendly and helpful. We had a room for 3 ( myHusband, myself and my Sister) Lovely clean room with a sea view. Perfect. Bathroom looked like had been updated, lovely shower and clean toilet. Breakfast and evening meals were perfectly adequate for us. Served hot by friendly efficient staff. Sammi was very good. Kevin the Bar Manager is a star. Lovely man, serves you quickly and bar prices good. Rob the duty Manager tries very hard to please everyone ( what is not easy!) The entertainment was great especially Rebecca Parry, very funny and a good voice. The day trip was good with a friendly driver SAM. Homeward journey was good driven by PAUL. All in all a great few days. Very good value for money. I think they are a good Team as the same faces as before so says to me, good Management! We will be back x

All you would expect from a daish hotel. Does all that it promises Comfy beds Clean room good showers Quality food Good location very central for everything Very helpful staff Expected standard of hotel entertainment Direct journey no messing with transfer hubs Good modern coaches A value for money package Overall if you want 5 star find some where that is 5 star prices. i ve been to 6 daish hotels in the last 9 months and have yet to be disappointed.

Reception staff brilliant and very helpful. Bedroom very clean, bed comfortable and pillows good. Food OK, nothing special but cooked and served nicely. Bar prices cheap. I had a most enjoyable value for money break. The other guests were all friendly and there is no problem going solo