Aqua Hotel Bertran Park

Good breakfast, overcrowded pool area. Great beach. Noisy hotel from bad sound isolation and mopeds from the street. Average hotel but the area and city was great. Great beach-bar with a lot of various drinks. We stayed in the middle of June and felt like we were the only tourists around, especially in the restaurant areas. Quick and delicious food everywhere.

A wonderful boutique hotel in the old part of Lloret de Mar. The rooms are modern and very well equipped. Comfortable beds and great shower. The staff are friendly and helpful. The food and drinks were very reasonably priced. The breakfast buffet was fantastic. Lots of choice. The evening buffet is good value for €19 which includes a soft drink. The pool area is good for a city hotel. Easy walk to the beach and shopping area. The entire hotel is very modern and clean and made for a very relaxing stay.

Really small pool area, couldn't get a sunbed all had towels on, you had 6 people in the pool it looked really crowded. Food well probably the worst we have ever had, ate out a lot even though we paid for half board, the worst breakfast. Apart from that clean and tidy and lovely staff

I arrange an annual trip that grabs a week in the sun together with a trip into southern France to watch a professional Rugby League match. This was our third trip with an initial party of 4 which grew to 6 on the second trip and 7 this time. All are elderly men in the region of seventy so this review addresses the type of things men of our age might see as important. Although it was our first visit to this hotel it is in close proximity to another 4* B+B hotel we stayed at last year. To be honest I could have copied and pasted last year's review into this one and felt that I wasn't doing an injustice to either. The determination of this hotel as our collective choice was their ability to accommodate seven single room occupancies - not all hotels appear able to offer up as many solo rooms. Everything about the hotel was fine starting with a decent breakfast in a pleasant restaurant which boasted flexible hours that suited both late and early risers. The rooms were clean and modern and the beds comfortable. A large walk-in shower boasted plenty of hot water at decent water pressure. There was more than adequate wardrobe and drawer space and plenty of clothes hangers. The rooms were cleaned daily. The ground floor bar served drinks and food at very reasonable prices. The pool area was clean and inviting but the pool itself was a little too chilly for us to tackle. The hotel met with a unanimous seal of approval by the seven of us and we send our thanks to the management and staff who made our stay so enjoyable.

A very friendly, clean and well run hotel. Would happily visit again and highly recommend this hotel. Nothing seemed too much trouble for the staff. Restaurant had a good variety of food and very well organised. Good location, close to beach and shops.

We had a week's stay with me, my daughter and cousin to celebrate their birthdays. We were booked into room 1111 (triple design room) in the main building but upon entering, we quickly realised that it was far too small. There were 2 single beds and a pull-out sofa but with three ladies with suitcases and nowhere to put them except for the floor, and generally wanted to walk in the room without scraping the walls to get from one end to another, we asked for an upgrade. That night, with the Euros (football) taking place, our neighbours (men – two or three of them) decided that they would sing drunkenly and very loudly football songs before passing out. This room must have had an upgrade because the bathroom was really nice with a walk-in shower and large sink. There was also a balcony that we could sit outside in but we didn’t get the chance to use it. So, we spoke to Sara on Reception (very good service, who made us feel very welcome) and paid for an upgraded to a 2-bedroom suite. Huge difference in terms of space with the entrance being the dressing area, the two bedrooms and bathroom led off this. Both rooms had French style patio doors and balcony and our room overlooked the swimming pool in the main block. So this is the few things that we spoke about this hotel: 1. There was no kettle for tea & coffee making facilities. This was even more apparent because one of the days it rained and being stuck in your room with no way of even making a hot drink made a difference. Also, we had to check out of our room at 5.15am so having a kettle would have allowed us to have at least a cup of coffee before we left. 2. The bathroom – this was definitely an older bathroom style with an over the bath shower. unfortunately, the shower screen was not large enough and water went everywhere when we had a shower. We wondered why the room attendant left so many towels; it was for the floor to mop up the water. 3. The bedding – there was a mattress protector that had a plastic feel, so the sheet on top kept slipping. Then there was a sheet, followed by another sheet, a naked quilt on top of that with another sheet on top. In the main room, the quilt was dirty, so I had to ask for another quilt. The bedding was a mess with too many sheets. 4. Second bedroom only had a sofa-bed that was larger than the double bed in the main bedroom. The first couple of nights was fine, but afterwards, it was not comfortable. They would have been better making that room as a bedroom and putting two single beds in there. A sofa is not needed. 5. Swimming pool – bring your own beach towel. I have never stayed in a hotel that has a pool and not to supply you with towels for the pool area. My daughter had to buy one. By the way, the pool is not heated so be warned – it is very cold. 6. Breakfast – the team are very friendly. Basically the same meal but each day they changed certain items to mix it up a bit. But the restaurant is very nice, bright and modern. The special tou