GHT Oasis Park & Spa

Bonjour je me permets de vous adresser ce commentaire au sujet du repas qui étais pas au top car nous avions demandé la viande halal et le service petit déjeuner qui est pas au top dommage qu’il n’y ai pas de self service plus de choix sur les repas ou autre toujours les même choses à part l’accueil tous le reste est de zéro ou qu’il nous face payé la boisson gazeuse c’est inadmissible surtout quand on prend le service tous inclus

We had a great outlook over the pool & high enough you could just see the sea. We had breakfast only and there was lots of lovely fresh food fresh fruit, pastries, hot food, delicious breads. Coffee was really good. Pool area was clean & spacious. No rushing to get a sun lounger which was great. Room was a little old fashioned however it was clean, bed & pillows were comfortable & it had a great shower. Spacious balcony too. The hotel staff were friendly & it was great value. We would definitely stay again.

Nice pool area, most guest reserve chair in thé morning with towel, so almost never free chair... Nice and clean restaurant, only it has not enough capacity for all thé guests so in thé evening there is a long line waiting... Rooms are ok but they need modernisation. Other guests are very noisy and don't care about other People( noisy rus.) even in thé night. Staff is friendly and helpfull. Food is ok and fresh.

Where to start. 1. Rooms dated and very small. My daughter had to upgrade costing £315 as her room was for 2 small for 2 kids and parents. Upgraded room aircon did not work and had to be moved again after reporting fault 4 times and told someone would repair. Asked for refund as upgrade was £45 per night and had no aircon for 3 nights. Rudely told NO. 2. queues for food were disgraceful. Restaurant on 1st floor, people queued up the stairs to 2nd floor. Obviously no health & safety . 3. Food was awful. Undercooked, cold and of very poor quality. Was more like a prison canteen than a 4 star dining room. 4. Staff rude and very unhelpful. WOULD NOT RECOMMEND.

We booked this hotel as a family of 6, children aged 12 , 9 ,6 and 1. We requested rooms with a joining door on booking this was followed up with several emails and calls to confirm. On arrival we was informed we had to wait until 3 until check in and had been allocated two rooms. We did not feel comfortable being separated from the children so we slept in one room for the full week. We had to move mattresses and the cot across as we was informed there was no joining rooms available. Every morning our baby woke up around 6 for a bottle the two male night staff went above and beyond every morning to ensure we had hot water for the bottle. This was a problem on a couple of days after 7clock when they had left. One female staff member tried to make us wait until 8 when the restaurant was open! we asked to hire a kettle but none available the restaurant was carnage!!!! Rude people pushing in!!! cutting infront of our children who were waiting patiently in line! Staff did not have this under control! make sure you bring trainers for the sun lounger race in a morning!! we was a party of 10 so found ourselves joining this to ensure we had beds near the shallow ends! Tip if your reading this - go to level -1 and enter through fire exit nobody ques there!!! bar staff were lovely!!! however all inclusive bar was inside but wasn’t that much of an issue our company made our holiday! we had a great time despite the above issues!

Avoid this hotel! Absoute chaos. Had to set an alarm for 8.15am each morning to join a lengthy queue for a sunbed. Doors out the pool open at 9am and people were running and grabbing umbrellas etc. It was so stressful. Now....the hotel seem to pride themselves on the 'spa' facilities and one of these facilities is the luxurious sun loungers which cost between 30-80 euros a day. There are around 12 of them. If the hotel weren't so greedy, and remove half of them and invest in more ordinary sun loungers for paying customers. there would be enough space for everyone to have a sun lounger. A lot of people just sat on plastic seats. Not a nice way to spend the day in the sun. I enjoyed the water zumba and pool activities, staff were good at this. Restaurant. Staff were lovely but the management of this hotel need to wake up....not acceptable to have to queue around 40 minutes each evening to get into the restaurant. Dinner starts at 7.30pm and the queue is just like something I've never seen before. Unacceptable. Absoute choas inside at each meal. Food was good but the experience just spoiled it. Rooms. A joke. Don't me wrong, cleaning staff, fab etc, and they are basic, that's not my complaint, but we booked for a family of 4 in one room.and an additional person I another. We got 2 rooms, each holding 3 per room. We had to.take turn about sleeping on a mattress on the floor. Staff just refused to help. Reception staff. Nice but unhelpful. Asked them to book us a taxi. Took about an hour (not their fault) but reluctant to try and find out why or when a taxi would arrive. FYI...not a taxi about the town..you're better just walking. Not a great holiday. When I go on holiday I don't want stress or have to set an alarm, I want the pace to be slower. You just don't get it at this hotel. Avoid and go to Ibiza.....far better!! I 100% won't be back.