Aparthotel Costa Encantada

Simplemente perfecto

Just (today!) back from a week's stay at the Encantada, and thoroughly enjoyed it! The hotel; clean throughout, each floor/room easily accessible via stairs or lifts, restaurant and bar both a good-size and, again, clean... The rooms; the room we had was a good-size, clean throughout, plenty of space, plenty of wardrobe/storage for us (2A, 1C), balcony with view over the pool and towards the town, sea/distance. The food; when we arrived, someone who had been there warned us "the food is poor" and they'd eaten out for 3 nights of their stay. Well, we found it quite the opposite. Good choice and variation, and our three year old child ate every single evening without fuss. Breakfast or tea, we all filled plates of good food that we demolished! Absolutely zero complaints about any of the food. The pools; good sized pools, kids pool has a choice of small, medium and large slides. Other pools are used for general swimming or pool games such as water volleyball or polo. Be warned, even in the sun, they're cold! Location; good location, out away from the main rowdy stretch, but close enough to walk to the town centre (15 mins tops), the beach (10 mins). Plenty of stores, shops, restaurants, cafes, beach huts with ice creams all in a short walking distance. The beach; the main beach you get to in Lloret is a stoney/shingly beach, though is spotlessly clean and well worth a visit. Don't get mixed up with the nearby naturist beach mind! There are nearby walks along the promenade and up around both hillsides and castle - well worth a look up, but be prepared for the steps up and down! Overall, we loved our holiday - albeit it fell on a week of freakish weather and had two days of rain. Didn't put us off though, still got out and about and thoroughly enjoyed ourselves. Would definitely go back again! The Davis Family.

Me and my hubby and 2 teens are just back from a fantastic week staying is Aparthotel Costa Encantada! There is no perfect hotel exist but I couldn't fault this one! This hotel have something for everyone, the facilities are fab! Tennis court, football and basket ball court, gym , spa, shop with essential, game room which is good if you have teenagers with you. Pools? Yes I admit The pools water was freezing(early October which is understandable) but the indoor pool was nice and warm ,so again there is always some solution. When comes to food I don't understand some complains in other reviews, I was walking stuffed like an elephant LOL always something to please yourself. You can't expect food to be tailored just for you, as we all have different taste. I like cold breakfast but you can also have a hot full English everyday if you wish. Sometimes, I think, some people would even want to have a heated fresh salad or carrots LOL. The staff was fantastic , very helpful and they tried to do everything possible to please you! I must admit when we arrived in the middle of the night we missed the meal but they rescheduled it for the last day which saved us the expense to buy sandwiches for our travel or meal on the airport. Also we got to a small dated room, but it was our fault as we chose wrong one while making the reservation. Fortunately the staff found for us nice suite without any problem, it was solved in 5 minutes and we got beautiful modern and specious double bedroom apartment, which was perfect for us, no neighbours and with the mountain view, total privacy. It was an amazing stay there, we loved every minute. Thank you for looking after as, we will definitely come back! :)

Just returned from a family holiday from Costa Encantada via Jet2. We stayed half board, hotel was very clean, pools are brilliant especially for the kids. Food was ok, found it abit mix and match at dinner but was nice, it did get very busy at peak times so best to get in there early but rest assured you still got seating. Staff was very friendly, whole process went very smoothly from start to finish. Hotel is located is a very good spot only 10 mins to beach or 15 mins to main Llorel de mar shops, local shops are only few mins away. We would stay again!

A very honest review. I really don't know where to start. We booked this quite last minute, like others I read the reviews and didn't really know what to expect but I was pleasantly surprised. I would take some of the negative reviews with a pinch of salt. We arrived about 10am and our room was ready, there were no queues at reception which was great. We were located in Block C and when we got to our room we were a little disappointed and concerned as the bed arrangement really didn't suit our needs. There was one bedroom, then a bathroom, a kitchen area then sofa beds.....we have a 4 year old and we were very uncomfortable with the thought of her sleeping in the kitchen area. We tried to move the sofa bed into the bedroom but it wouldn't fit. Before we unpacked I went back to reception and explained my concerns and Gail was absolutely fantastic. She spoke with the manager and they moved us into an end apartment where the bedroom was bigger and the cleaner helped me move the sofa bed into the bedroom and they made it up for us. This was perfect and much appreciated. The room was dated but kept very clean and it served it's purpose as purely a place to sleep. The hotel itself is lovely and clean, pool area is cleaned every morning and bizarrely no matter what time of the day you went to the pool there was always sunbeds available. No stupid running and reserving beds at 6am as it's not allowed. The pool itself was great fun, plenty of slides for the kids (and adults), a larger deeper pool and a little tots pool. The pool bar is good, never had to queue more than a few minutes and the snack bar was good for a bite to eat between 11am and 6pm, this served your typical burgers, hotdogs, pizza, chips etc. The restaurant was clean and tidy, after every family finished their meal the tablecloth was changed and clean cutlery and glasses swiftly placed back on. Very efficient team. The food was plentiful and there was a great variety, yes some bits were repeated but that's to be expected. We always found something different and only found there to be queues from around 8-8.30 but we always went at 7pm when we could and there were no issues. As usual you get the greedy people piling their plates high with the live station food which meant people had to then wait for more to be cooked. You also got kids spilling food everywhere with no parents in sight which was a little frustrating as again it was just wasting food. So no issues with the hotel, just some people could be more considerate. You could get unlimited water throughout the day, either small or large bottles. I really liked the cards issued for drinks, you basically hand a card in exchange for a drink, you can either hand your cup back in to get your card back or keep the cup and simply get a fresh drink. This stops loads of empty cups being left all over. The hotel is 10 mins walk from Fenels beach which is lovely, no sandcastles unfortunately as it was very stoney rather than fine sand but you c

I stayed in the renovated Suites and I can say that the finishes are modern, the beds are very comfortable and the cleanliness is of high quality, towels were changed daily. The facilities have everything for your children to enjoy, a mini water park, Kids Club, video game machines. Good breakfast with lots of variety Super friendly staff, I especially want to thank Freddy at the front desk for all the tips. The only constructive criticism would be to place a bigger refrigerator, because for a family it is insufficient and to vary a little the tariff so that the parking is free.

Firstly, we found all the staff friendly and approachable, the reception team were fantastic and the hotel should be proud of them. We arrived late after 10pm but they had prepared some food in restaurant for us. We went all inclusive and found plenty of choice at meal times, my daughter (8) loved the freedom to choose her food. Both our kids (8&3) loved the kids clubs and went daily the staff were fantastic with plenty for the kids to do. Room clean and tidy (cleaners visited daily) The pool bar food was adequate nothing to special and kids enjoyed it. Yes at times had wait short time at bar but more often that not visited bar just 1/2 ahead of you ! Small park for kids to use was good for evenings ! Would have liked to have had music around pool area more, maybe and some daytime activities around pool- apart from water aerobics once day and the kids club talent show my daughter loved that not a great deal around the pool during the day. Never had issue with getting sunbed around pool maybe because it’s June ? Overall very good holiday kids had a great time. Staff 10/10 Clean tidy hotel 10/10 Food plenty of choice (loved breakfast the most) 8/10 Pool areas were great, kept kids happy all week- well looked after and had life guards throughout the day too daughter loved the slides 10/10 Easy walk to nearest beach(15 mins with a 3&8 year old or £10 euros taxi to Lloret De Mar (market was nice on Tuesday) reception booked taxis with no issues and provided map to area as well. Tv channel 1 gives you the guide of what’s on each day for kids and evening entertainment.

I stayed at the Costa Encantada with my husband and 2 boys, aged 7 and 3, from 1st June 2024. This is a brilliant family hotel. We were in block C on the fifth floor. We were originally placed on the ground floor but asked to be moved, and they did this without hesitation. The rooms are standard of what you get in most Spanish hotels. Comfortable and beautifully clean with ample storage. We stayed on an all-inclusive basis and were very pleased. The food was good, we always found something for everyone to eat. The drinks were good. Beer and wine were great. The children used the snack bar a lot and always found something to eat. The pool is great. The kids loved the splash park. It is very safe with diligent life guards on hand. The hotel feels very safe with security always about We used the kids' club once, and the kids enjoyed it. Evening entertainment starts a little late, but we really enjoyed it when we could keep the kids awake. Staff are all friendly from reception, to dining, to bars, to the cleaning crew. All friendly and polite. Location wise, we didn't go out loads as the kids were enjoying the pool too much. Fenals Beach is a short walk away. The beach is very fine stones so those little rubber shoes would have helped. The sea does drop steeply, and it goes deep, so be careful with little ones. Lloret De Mar town is walkable, but with little legs, we took a taxi, and this cost about £8 each way. Highly recommend a trip to Lloret. It is beautiful. I highly recommend this hotel for families

We stayed in this hotel in September for 4 days and we absolutely loved it. The hotel is so beautiful and big with lots of pools, sunbeds so no need to run to get one. It was always kept so clean and my nephew loved the slides. The rooms were very modern and spacious - lovely cleaners made the room look spotless everyday. The location is really good with walking distances to the beach and around 15min walk to the towns center! I would recommend this hotel to everyone, and I will definitely go back again!