Hotel la Palmera & Spa

I thought the hotel was nice but some staff horrible, especially the two old grey haired men one in reception and one who thought he owned the place in the dinning area , one young boy fell down the stairs and all they did was gave out to him telling him to put on shoes , didnt even ask was he okay , another man told a family to get out of the dinning area because they were having wine and no food how terrible, the rooms were okay they did the job but overall i was very disappointed with the staff very poorly treated 😔

WORST INTERNET EVER EXPERIENCED IN ALL MY YEARS OF TRAVELLING, ABSOLUTELY DIABOLICAL, I AM SURE SOMEONE SAID IN A REVIEW THE INTERNET WAS EXCELLENT, WELL IT IS NOT!!! IF YOU WANT TO STAND NEXT TO THE RECEPTIONIST, EXCELLENT, TAKE 2 STEPS OUT THE DOOR ROUND THE POOL, NOTHING, ROOM ABOVE RECEPTION, NOTHING, WE WERE IN AFRICA AND NEVER HAD A PROBLEM WITH THE INTERNET IN THE HOTEL OR IN THE ROOM, AND THEY ARE A THIRD WORLD COUNTRY!!! ALSO SO PEOPLE KNOW, WE MAILED THE HOTEL 4 TIMES AS A CERTAIN BOOKING COMPANY ADVISED TO ASK IF HAD HAIRDRYER OR IRON SO TO MAKE OUR LUGGAGE LIGHTER, NOT ONE REPLY, BUT SO AS YOU KNOW, THERE IS A HAIRDRYER BUT NO IRON, ONE MORE THING I CANNOT BELIEVE NO ONE MENTIONED IN THEIR REVIEWS, YOU GET DROPPED BY COACH, THE DRIVER ASKED DID WE KNOW WHERE THE HOTEL WAS, WE SAID NO, SO HE EXPLAINED WHERE TO GO, EVEN THOUGH WE WENT RIGHT BY IT WITH 2 CASES AND HAND LUGGAGE, IT IS ABOUT A 1/4 OF A MILE FROM WHERE COACH DROPS YOU OFF, ALL DOWNHILL, IF YOU ARE ELDERLY OR DISABLED IN ANY WAY IT IS GOING TO TAKE AT LEAST 20 TO 25 MINS TO GO BACK "UP" TO THE COLLECTION POINT PLUS TIME ALLOWED TO GET EARLY TO CATCH THE COACH, LET ME TELL YOU THE HILL BACK IS REALLY STEEP AND IF YOU ARE PULLING SUITCASES ETC. BACK UP THERE YOU NEED TO BE FIT, AND I MEAN FIT, WE ARE FIT AND LET ME TELL YOU IT WAS A STRUGGLE AND HARD WORK, I CANNOT BELIEVE IT IS NOT MENTIONED ON HERE OR IN ANY OF THE REVIEWS I READ, SO AS I SAY IF YOU ARE ELDERLY OR DISABLED CHECK IT OUT, I HAVE A FRIEND THERE NOW AND GOING TO ASK HIM WHEN HE LEAVES TO TAKE PHOTOS OF THE CLIMB BACK, HOPE THIS HELPS

Très mal insonorisé. Entre le bruit de la rue( camions poubelles, livraisons du restaurant, passants, qui crient à toutes heures) et bruits intérieurs ( clients qui parlent fort à toutes heures, portes qui claquent, courses dans les couloirs etc). Je n'ai juste pas dormi. L'espace piscine, hamman, sauna, jacuzzi est sympa. La nourriture plus que moyenne. Vraiment toujours pareil et à l'économie. On réutilise les restes de la veille. Pas de, qualité, pas de quantité. Si on ne prend pas son dessert en début de repas, il n'y a plus rien de bon en stock. C'est le troisième hôtel de Lloret que nous prenons en demi pension et de loin le plus médiocre.. Bien situé néanmoins, mais impossible de se garer à proximité. Et le Monsieur qui "accueille" au restaurant est vraiment antipathique!! Vraiment pas terrible !!