Hotel Tugu Lombok

Отель просто шикарный! Красота везде! Ухоженная территория, прекрасная еда! Обслуживающий персонал внимательный к каждому гостю, забота и любовь проявлялась ежеминутно! Хочется выразить огромную благодарность всем кто заботился о нас на протяжении всего времени нашего пребывания в отеле! 💯 рекомендую всем этот отель!

從來沒住過一千多的酒店沒有熱水洗澡的，等了一個多小時還沒解決

Fantastic location and tremendous staff. Situated on a secluded sandy beach with a large swimming pool near the hugely impressive main building. Food is really good too. Bedrooms are tastefully done and all air conditioned. Also only 15 minutes by boat from Gili air island which is beautiful too. The only drawback is the proximity of mosques to the hotel which do the call to prayer at 4.45 am most days and hence the hotel supply ear plugs

What to say……? Never in all our many travels have we come across such a tremendous, helpful, hard-working and utterly dedicated hotel staff as at Tugu Lombok. There are no words to express our gratitude. I’m sure some readers of this will sneer at my comments or think I’m exaggerating. But I’m not. When we arrived at Tugu, incubating a severe illness (though we didn’t know it), four of the staff took us to the local hospital. Not just this, but provided us with all our needs and stayed with us throughout the night tending to us, and continued to do so for the next four days. Without them I shudder to think what we would have done. And that is not an exaggeration. Whilst recovering, nothing was too much trouble for them once we were back at Tugu. Our sincere thanks to Faisal, the manager, Ruslan, the deputy manager and all the staff who were so kind. And since our return we’ve had emails asking after our health and well-being. To those who swear by the big well-known international chain hotels, I would suggest that this level of care and commitment will simply never happen in them. As to Tugu Lombok hotel itself, we can thoroughly recommend it; beautiful tranquil gardens and grounds leading to the beach. Our room was great, and very well appointed, and maintained, as was the entire hotel. Of similar quality was the restaurant and food.

The location of the hotel is fantastic and beautiful for those who appreciate peace and seclusion. Those who want entertainment and nightlife will be rather unhappy here. The hotel is located directly on a very long and almost completely deserted beach, which can sometimes give you that Robinson Crusoe feeling. The sea is calm and the entrance is easy, with no rocks or sudden shallows. Wonderful! Our pool villa was large with an indoor and outdoor bathroom and a plunge pool directly in front of the exit to the beach. As with all Tugu Hotels, the interior is designed in Indonesian style, with lots of old and impressive furniture. This may not suit everyone's taste, as we have already read, but it certainly suits ours. On the beach, two loungers were always prepared for us early in the morning - and decorated with a bouquet of flowers. Our package also included two romantic dinners, one on the beach and the other at an ancient temple complex. It was wonderful, even a small bonfire and a small firework display were prepared. Great! Our private snorkelling trip to the Gili Islands on the hotel boat was also great! The guide knew his way around very well, so we were able to observe the many corals, colourful fish and sea turtles with him alone and in peace. The restaurant left nothing to be desired, Indonesian or Western cuisine, everything was prepared quickly. But what we liked best was the staff, who lovingly looked after us all day.

We have stayed in some great hotels, but this place is the best ever. Amazing grounds and facilities (right on the beach), fantastic service and wonderful food. It really is heaven on earth. Whatever you do, just book it. The rooms are lovely, there are two swimming pools, a long, quite white sandy beach. The food is lovely, the staff are attentive and so friendly. The trips (snorkeling to the Gilli islands and a trip around the island) are great. It really was wonderful.