Gästanvändare
31 augusti 2024
The room was average at best, the lights wouldn’t turn off without us turning all the electric off so we had no fan or charging available at night. The people opposite us were being super loud and we couldn’t sleep, when I asked for a refund for the second night (we hadn’t had yet) I was told it wasn’t possible even though it wasn’t check out time yet. Was also told that you have to expect the public in a budget hotel but just because it’s budget doesn’t mean you shouldn’t be able to sleep. That’s a bad policy and not good customer service I wouldn’t stay again.
Översätt